Strickland Heating and Air

Jeremy was super responsive and kept me informed continuously until the technician arrived and he came earlier than promised. Austin (the technician) was super patient as he went through multiple things and clearly explained what was wrong with our a/c system and provided the much needed clarity on the pricing before starting the work. Austin fixed the issue and even took my call 30 min later and patiently answered all my questions. I am super impressed with Austin’s professionalism and because of him, I signed up for their annual maintenance too. I would highly recommend Strickland to anyone who has a HVAC emergency or installations.

Their tech Austin is amazing! Not only does he do quality work but he has impeccable customer service and a positive attitude. He was very informative and kept us up to date during the repair. Would highly recommend Strickland Heat & Air.

I was informed before any work was started of what the process, checklist, procedures, diagnostic of the HVAC system would be, also what parts may need to be repaired or replaced, and what the cost would be before any part was replaced, and I would have to approve the price for said parts before they were replaced. Jeremy was vary professional and polite. I had already tested what I thought was the main problem, but there may have other issues that were there as well, when I was told what the price of the part to be replaced was, I already knew as it tested bad when I tested it myself the day before I just didn't have it on hand, I had replaced others before myself and solved the issue on other units. I stated that he could stop there and not proceed any further. I know the price for the same part that can be purchased locally, by anyone, as I have done before but there may be other issues to complete the fix/repair. I decided that the price offered was not ANYWHERE close to what I would pay for the same. I also know there could be other parts/ issues with my system that may need attention but decided not to proceed. I visited with him, stated my reasons and he was 110% professional. I paid for the service call which was fair, but was $40 more than the price for the part itself would be. granted I stand by that there may be other problems, I could not justify proceeding. Otherwise I am very satisfied with everything and would probably call and/or recommend Strickland Heat and Air. Jeremy was great and understood. I have means to pay, but others may not be as fortunate. Thank you Strickland Heat and Air, and also your service Tech. Jeremy!

From the moment I spoke with Camila R., her customer service skills, professionalism and you could feel her smile through the call. Extremely through and detailed at each turn.
It sealed the deal for us when Jeremy came to theproperty and spoke with us. Again, knowledgeable, personable and patient.

I said no to another company in Weatherford because of the lack of caring on the phone and no follow up whatsoever.
I am confident the install will be excellent as their service!

I have been very happy and appreciative of the work Strickland Heating and Air has provided. Last summer they installed my MIL new AC unit and did a great job. They were upfront about the pros and cons of options. Recently my AC unit was not cooling properly. They located the issue and repaired the problem in a timely manner. They even checked to see if the part I needed was still under warranty, which is was, saving me 1,000s of dollars. I will certainly call them again and recommend them to others that need service !

I have used Strickland in the past and they are always fairly priced, on time, professional and explain everything. This time, I met the incredible Austin. What an absolutely delightful young man. Great addition to your team! Thanks again

Strickland Heating and Air is a great Company. Very professional people. I love my new unit. They set up maintenance work to check on the unit every year. They check on the unit inside your home to make sure your filter is clean. We passed, lol. I will definitely recommend them to my family and friends!!

We had a leak in our AC unit and called in the morning and they were able to get to us the same day. Austin was great, he and his partner spent time to figure out the issue and explain it to us while fixing our problem. Highly recommend!

He was very honest about why my system was not working. He was able to inform me of options. I ended up choosing the new install. He was honest about everything. Kept good contact in letting me know what was going on and had a good response time. Definitely will be calling again and using him as my AC maintenance.

Strickland heating and air is the most professional residential company I have ever encountered not only is it great service it’s almost like a family he made sure I was taken care of to the fullest extent and got me a great deal! He checks in twice a year to make sure my unit is running as optimal as can be. I’m more than satisfied with my new unit thanks to Strickland heating and air