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EMS Heating & Air Conditioning, Inc. Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Charlie Hill

A/C went out this summer and I called EMS Heating and Air. They were on time and very professional. The tech did a very thorough inspection and was honest about his findings. We did a pressure test and found where the leak was. They didn’t just try and suggest parts that I potentially didn’t need, they took the time and did the right thing and actual found where it was leaking from. Repairs were fast so we could have AC asap. Have had no problems since then. I highly recommend EMS for all your heating and AC needs. Great service and honest work.

lisa

I have used EMS for past 7 years and they are a great family owned and ran business that is knowledgeable and trustworthy. They don’t try to upsell you anything! Highly recommended them!!

kourt Carroll

A/C wasn’t working when we got home. Gave them a call and had a tech out within the hour. Got us up and running and walked us through everything that happened! Definitely recommend to anyone needing work done.

Charlie Kenyon

Horacio did a great job! Very knowledgeable and friendly! Great service! Everyone from the office staff to the technician were nice, helpful, and informative. Would recommend to anyone needing quality service.

john Hosking

Horacio was very professional and friendly. Very thorough with his work, answered any questions, and left us very satisfied with the whole process. Excellent quality and price all around! Highly recommend this company and him!

nadia mahrouq

Used this company to fix both units in my house . Took them a whole month to get the parts . they were in a hurry to collect the money for it plus the service charge. Then they won’t answer the phone or returning the messages I have been leaving on their phone. Closed the order with my warranty company even though they didn’t repair the AC. Been trying to solve the problem till now and nothin been done. Worst customer service ever .

Quincy Taylor

Horacio was awesome! He came on time, worked efficiently and fully explained the repairs that needed to be done!!

Ron Chambers

They arrived on time, were efficient, friendly, and knowledgeable. The cost was reasonable and we plan to use their services every time.

Charlie Helmer

Both men were very professional and knowledgeable.
Horacio was great!! Always answered my questions in a professional manner.

Lynn Hensley

Horatio came in and assesed the problem. Leveled the unit and cleaned out the standing water in the coil area. Cleaned condensation lines. Still needs to return to replace drip pan.

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