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Ac Lady Inc Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Linnie Hutchins

The A/C Lady was referred to me by my friend who had used their services for her home. I have an investment property and the tenant sent me a text on Monday which was Memorial Day. I called The A/C Lady even thought it was a Legal Holiday knowing that her business was closed. I left a message on the office recorder about the a/c not working and I asked for a call back. Early Tuesday morning I received a call back. I was very impressed with the caring voice on the phone line. Peggy listened to me and she said not to worry because she was going to send a Tech out right away. We agreed on a time and the tech Michael sent me a text to let me know that he was on his way. He came prepared to find the problem and then he fixed the problem. Michael is very knowledgeable and fixed the unit. He was very professional and very pleasant to talk with. The tenant was also very pleased to have the house blowing cool air again. I had called other companies and The A/C Lady was the Only one to call me back and came out to take care of my issue. I will recommend them to anyone who has A/C issues. I will also use them for my fall inspection before it it time to turn on the heat. The repair cost was also very reasonable and it made sense. They did not try to sell me a new unit or try to take advantage of the situation. Very pleased with the service
Euless, TX

Kristyn Rodriguez

Called them out for an issue that Milestone Electric said they saw with my AC during an inspection. Called the AC Lady for a second opinion and Michael came out to inspect. He said he did not see any issues and that we did not need the $800 service Milestone said we needed. He also noticed a burnt and bubbly wire and replaced it for free. He could have easily agreed with Milestone and offered us a cheaper rate and gotten our money but instead was honest. We appreciated that and will definitely be using them in the future whenever we do need services for our AC.

Ken Ratley

We heard great things about AC Lady and hired them to do a systems check on our unit. Michael was the best. He was polite, professional and honest. He kept us informed and completed the work quickly. The price I was given on the phone was the price I paid and there was no attempt to upsell us or add on additional charges.

Philip Tedone

Could not say enough as to how much I appreciate this company. They have been maintaining my A/C unit for a few years and have always been professional and exceptional with their service. I completely intend to continue utilizing this company for as long as I live in the area.

Greg Robertson

Stop searching and choose AC Lady! Simply the best! Michael is a superstar. After diagnosing the issue we got a repair scheduled. Michael followed up with a home visit after the installers completed the repair. He continued to make adjustments after I paid for the work and even came back the next day with Peggy to check everything was working well and to advise me on my system. Who else comes back after a job to offer more help?! AC Lady does!

soidawg

Peggy and the gang are the best! They really went above and beyond to fix my AC. If you live in the Euless, Bedford, and Hurst area, you can stop your search. Just call them you will be a life long customer. Thanks Peggy.

Iman Rohaizad

Have been using them for the past three years for regular upkeep and whatnot. Always punctual. Always respectful. Always a job well done.

Thank you, AC Lady!!!!!!

Laceluvsmike

HIGHLY recommend The AC Lady! We had an issue on a Saturday night, so I left Peggy a voicemail so we could get on the list for Monday, and she texted Sunday morning saying she could have a guy out that afternoon! Daniel had us up and cooling again in 30 min. and the price was very reasonable!! And it was a Sunday! So thankful for Peggy and her crew and the hard work they do to help us all get through these hot summer days. They are awesome!!

Vao Moala

We have used her for 18 years she is quick, efficient, reliable and professional!

James Faucher

They came out and changed a capacitor instead of replacing the whole unit, which we were prepared to do. Very knowledgeable, friendly, and more importantly honest.

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