Kings Aire

Excellent service beginning with Myra in customer service and ending with Jesse who repaired my unit. Both were extremely professional and showed urgency. They communicated in a timely manner and kept all commitments. I will only be using Kings Aire in the Future.

My A/C stopped working and I waited for another company that was too busy to care. They put me on a "list" for Monday after they didn't arrive on Sunday, I had called them Saturday morning. The dispatch for King's Aire stated I would receive a call in 15 minutes. Mario was an upmost professional calling in 15 minutes. He asked what happened, he didn't over promise but gave me hope he would do his best to fix my A/C. Mario also gave me an ETA he arrived on time. By the time he left my A/C was working. Thank you Mario I appreciate your professionalism and attention to detail!

Mario was awesome when he installed the a/c.
Daniel was also awesome when he had to troubleshooting.
I luv ur service. Plz change to my name
Irma Martinez, my mom is in a foster home.

David is an excellent service technician. His expertise and knowledge are superior and I trust him. It is a great feeling to be able to trust the work, the ethic and customer service he and Kings Aire provides.

Very professional and courteous from the start. From those who answer the phone right to the technical aspects of it. I needed to have my maintenance done and so glad I chose Kings Air. Exceptional knowledge and they answer questions efficiently with precision. I feel comfortable and safe knowing the service was done right and with professionals I can trust. Chris and Dave did a great job and explained everything I need and making sure I understand everything being honest respectful, courteous, and professional. Thanks again for doing an outstanding job. Highly recommend.

The team was knowledgeable in evaluating the system and gave alternatives to solving the situation. The gentlemen were great listeners and were considerate of our concerns. They arrived when they said they would, completed the job in the predicted time, and left everything in order at the end. The continuity of overlapping team members gave me great comfort. I couldn't be more pleased with the outcome, quality and value.

I was fortunate to have Mr. David Walker check and repair my AC unit... He was exceptionally thorough when servicing my unit... He takes pride in his work and it shows... He is a great asset for Kings Aire... Kings Aire has always come through when I've needed them, they are quick to respond... I highly recommend them for any heating and cooling issues!!!

Our AC went out around 1am. We called around 730am for weekend service, & Angel showed up around 4pm to help us. Upon inspecting everything, the consensus was that our compressor was shot & we’d need a new one. He went to his next call, which was presenting similar issues, but replacing a simple part fixed their issue. Angel thought of us since the issues were similar, & he was kind enough to show back up & ring our doorbell & ask if he could try one more thing. It worked!! We’re SO grateful for him being so kind & thoughtful, & taking time out of his surely busy schedule to come & help us when he easily could’ve continued about his day. This guy deserves a raise!!

I connected with Charlie the sales manager immediately after an estimate for replacing our central ac units. Years of experience and the confidence to tell me what I needed with no sales pitch, only a man who wants the best for his clients. Had my units replaced less than a week later. Two day installation with Cesar and Joel who were great. Always on time, always personable, but most of all knowledgeable and eager to pass that knowledge to me. TO TOP IT OFF, a good company starts at the top(CEO), and seeps down to every employee in the business. From the receptionist to the technicians and in-between, I was most impressed. Any business in El Paso could learn from Kings Aire .

Mario and Angelo arrived as expected and made professional introductions then got straight to work. They were very courteous and professional through the entire install. When they were finished they managed expectations and showed me how to operate my new thermostat. Price was very reasonable and now my house is much cooler and way more comfortable. I can't recommend King's Aire strong enough.