Mario did a great job and was very helpful and friendly. We had an issue with our AC pads and he helped us tremendously, as did his supervisor. We will continue to use KA! Thank you to all.
Had them come and inspect a wall unit in my garage. This unit was brand new in a box (even though it was a few years old in a box). Unit would not fully blow and the compressor would not turn on. They came and evaluated it (NOT FOR FREE! $75.00!), and they said the issue was the compressor. They quoted me $600.00 for compressor replacement or $1200.00 for a new unit. Didn't believe a word they said because this unit had never been used EVER. I decided to call Infinite Air and they came to inspect the unit and found there was not enough power going into the unit. Why did Kings Aire tech not notice, or even test this. Infinite air changed the wiring and now the unit fully works (Like a champ I might add!). Never ever ever use Kings Aire. They don't know what they are doing, they are expensive as all get out, and even if I paid for a new compressor, the issue would have still been the same because of the electrical! You want great service? Google Infinite Air and get real professional results. They even fixed this problem in under 1 hour!
I had a Trane unit installed 11 years ago. Every year I pay for the Maintenance Agreement. They make sure A/C and Furnace are operating properly. The technicians that have come by have always been very professional and courteous.
I cancelled my order because they wanted to place the unit in an area that I did not a greed to and they tried to sell me a unit I did not agreed to pay for. It took them a month an a half to remove the unit from my home. The technicians jammed my heater unit and un installed my alarm system along with my door bell. The company is not willing to take responsibility or send a technician out to fix it or reinstall what they uninstalled. They jammed my heater motor with duct tape and took my damper. Good think I kept the contract and now I'm placing a lawsuit. I'm not the type of customer to write a bad review but as a single parent is difficult to make ends meet and still have to pay a fee for a technician to come fix and replace something that they did.
They gave me a free estimate, I didn't use them to install my cooler, but they were very professional and had a price that was in the ballpark of the others. I only choose the other company because, the other company did work for my son.
Kings Aire installed a mini split in our sunroom. Now we have a great family room with heating and cooling all year long. We loved their service and the technicians were professional and advised us during the process. Will use them again for all our hvac needs.
Our technician,Mario, was great! He was punctual, knowledgeable, and had the problem solved in no time. Couldn't have asked for better service on a Sunday! -T. Parra
Curteous service on the phone, available appointment times, and Ramon called before arriving on the day of my appointment. He was respectful and professional, even when my kids wanted to ask him questions. He diagnosed and fixed the issue right on the spot. Reasonable rates as well.
David and the intern with him provided excellent customer service while servicing my furnace. His attention to detail and professionalism made me comfortable in knowing that the job was done correctly, and I will definitely look forward to utilizing Kings Aire for future furnace and A/C services.
Margaret Ponce
Mario did a great job and was very helpful and friendly. We had an issue with our AC pads and he helped us tremendously, as did his supervisor. We will continue to use KA! Thank you to all.
Gavin Seabrook
Had them come and inspect a wall unit in my garage. This unit was brand new in a box (even though it was a few years old in a box). Unit would not fully blow and the compressor would not turn on. They came and evaluated it (NOT FOR FREE! $75.00!), and they said the issue was the compressor. They quoted me $600.00 for compressor replacement or $1200.00 for a new unit. Didn't believe a word they said because this unit had never been used EVER. I decided to call Infinite Air and they came to inspect the unit and found there was not enough power going into the unit. Why did Kings Aire tech not notice, or even test this. Infinite air changed the wiring and now the unit fully works (Like a champ I might add!). Never ever ever use Kings Aire. They don't know what they are doing, they are expensive as all get out, and even if I paid for a new compressor, the issue would have still been the same because of the electrical! You want great service? Google Infinite Air and get real professional results. They even fixed this problem in under 1 hour!
rey lopez
I had a Trane unit installed 11 years ago. Every year I pay for the Maintenance Agreement. They make sure A/C and Furnace are operating properly. The technicians that have come by have always been very professional and courteous.
Pablo J Munoz
I cancelled my order because they wanted to place the unit in an area that I did not a greed to and they tried to sell me a unit I did not agreed to pay for. It took them a month an a half to remove the unit from my home. The technicians jammed my heater unit and un installed my alarm system along with my door bell. The company is not willing to take responsibility or send a technician out to fix it or reinstall what they uninstalled. They jammed my heater motor with duct tape and took my damper. Good think I kept the contract and now I'm placing a lawsuit. I'm not the type of customer to write a bad review but as a single parent is difficult to make ends meet and still have to pay a fee for a technician to come fix and replace something that they did.
Robert Parker
They gave me a free estimate, I didn't use them to install my cooler, but they were very professional and had a price that was in the ballpark of the others. I only choose the other company because, the other company did work for my son.
Mike Phillips
Kings Aire installed a mini split in our sunroom. Now we have a great family room with heating and cooling all year long. We loved their service and the technicians were professional and advised us during the process. Will use them again for all our hvac needs.
Jennifer
Our technician,Mario, was great! He was punctual, knowledgeable, and had the problem solved in no time. Couldn't have asked for better service on a Sunday! -T. Parra
Sarah K
Curteous service on the phone, available appointment times, and Ramon called before arriving on the day of my appointment. He was respectful and professional, even when my kids wanted to ask him questions. He diagnosed and fixed the issue right on the spot. Reasonable rates as well.
Dottie Lee
I was very happy with the service that the service tech David provided. He was very nice and professional. I will recommend Kings Aire to everyone.
Earl Bell
David and the intern with him provided excellent customer service while servicing my furnace. His attention to detail and professionalism made me comfortable in knowing that the job was done correctly, and I will definitely look forward to utilizing Kings Aire for future furnace and A/C services.