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Paschal Air, Plumbing & Electric Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Stephanie Nickson

Alfonso performed maintenance on all 3 of our HVAC systems today. He was on time, very pleasant and knowledgeable. North Texas Heating & Air installed these units originally and we were very pleased with the quality of their work then and just as pleased with their maintenance now.

Meghan Burlager

Juan was super knowledgeable and helpful. He was able to get my a/c back up and running in no time! Would definitely recommend!

Nick Ferrell

Caution!!! This company is very deceptive and unethical. We called to request a new drain pan and to get our drain lines cleaned out. The technician came out showed pictures of the work he recommended to be done which included new fittings to clean the drain lines, 2 new pans (although we only did 1 because the other was fine), and to blow out the lines. He completed the work charged us $450 then told us he would have to return to install the new pan and the office would call us to quote it....I complained with the manager that we were told the pan install was included in the $450 but it did not change anything. I paid an additional $450 to get the new pan installed.....then noticed water is still coming out of the emergency lines.....the same technician came out and said he could not unclog the drain and we would have to call a plumber..........He claimed the work done the first time he came out. Be cautious with this company as they are very misleading and they don't stand behind their work

Robert Shelby

All the people with Walker Air and Plumbing are very friendly, knowledgeable and honest. These are qualities and values that are being lost in today's world. Very pleased and recommend them to family and friends.

K Price

Do not ever do business with these people! After servicing our units for years, Mark refused to respond to multiple urgent text or calls over several days when my daughters air conditioning was leaking in the attic over her bedroom. He finally answered his phone and said he’d call right back to schedule-he did not. I called and text again. Then when he finally text back he totally blew me off without any explanation. Very unprofessional and untrustworthy!

Nita Tucker

Great service on a new ac install and great customer service by Brian and Nathan today!! It was hot and hard work but they handled it all professionally..thx Brian and Nathan!!

Special kudos to Ben for coming out after hours to address a few extra items and he did it perfectly and with great customer service and courtesy!!! Thx, Ben!!

And thx to the office team for always handling calls so fast and courteous and thx to Kim for scheduling so quickly! Thank you, Walker for resolving my ac difficulties.. use these people!!

James Purgason

Service person Ian was highly knowledgeable and professional. He explained the issue with our mini split AC. We highly recommend North Texas Air. They have serviced our units for many years

HockeyTx82

Highly recommended. Leon was great. He was on time, professional, courteous. He did not seem in a rush and answerwed all my questions. This company came recommended by another AC repair man who was honest enough to turn down service on my system because he was not certified to work on it. I will defiantly keep this company in mind for future work. I was very skeptical about having somone service my system. It's a 2 year old system so having just anyone work on it made me nervous. All I wanted was a summer service check and was not interested in a service plan. Leon gave me a good report that all is well and did not try to push anything more on me. NTX Heating and Air is a great company.

Bob Persons

Late Friday night my ac quit working. I called a little after 8 in the morning on Saturday. I had a call back from the tech in about 40 minutes and he advised he would be here about 11. It was the capacitor. He was here just before 11 and took about 20 minutes . He also changed the filters. I am most pleased with the service and price. The tech was Buddy. I recommend North Texas H & C.Also will use them in the future if the need arises and it probably will as it is an older system.

Lauri Luckey

We absolutely love and trust North Texas Heating & Air for all of our AC/heating needs. We have had them come out twice a year for seasonal servicing, as well as for repair work. They are always on time, professional, and their prices don't break the bank. Thank you, Nathan, especially for your expertise and attention to detail!

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Paschal Air, Plumbing & Electric Hours

  • Monday 7 AM to 7 PM
  • Tuesday 7 AM to 7 PM
  • Wednesday 7 AM to 7 PM
  • Thursday 7 AM to 7 PM
  • Friday 7 AM to 7 PM
  • Saturday 7 AM to 7 PM
  • Sunday