Aire Serv of Dallas

Excellent professional service. First time using them, went by positive reviews on website. I agree completely, very professional, explained all options on suggested minor repair. Will absolutely use again.

I have used both their phone number and website to request service and both have been easy to use and quick to set up an appointment. Technicians have always been friendly, knowledgeable and professional. Prices for service have been reasonable and with no unnecessary up-charges. I will continue to use the company and recommend it to others as well.

I was blown away at the level of customer service I received today by Joe, (Ramirez?) during an annual winter checkup on my furnace in my condominium. Not only did he arrive on time, he called and said he could be here an hour early if I was available, which was an added bonus! What really set him apart and motivated me to write this email was his honesty and genuine willingness to provide exceptional service in a polite and professional manner. He went above and beyond his call of duty by answering a lot of questions I had regarding things that did not have anything to do with my furnace. He measured my air conditioning vents to find me the correct measurement air filter I need for my unit because I have never found ones that fit perfectly at Home Depot or any other store. He recommended some websites for me to check and also said his company can order me the correct sizes of air conditioning filters I need and install them as well. I ended up finding what I needed at a great price based on his recommendation online. He even checked and changed the battery on my fire alarm and helped me adjust the temperature on my water heater because I obviously have no clue about these type of things! I work in the customer service field and I know how important a person like Joe is to any company’s reputation and I wanted to make sure he is recognized for his outstanding service by Aire Serv , who by the way, from every experience I have had with them, is as a whole, an amazing company. They provide great service at competitive prices, are genuine and friendly, and always willing to help. If you need your air conditioning unit repaired or serviced and don’t know who to call and trust they will do the job right and won’t overcharge you, trust me when I say, call them, you won’t be disappointed with Aire Serve of Dallas.

Jack is an excellent technician, diagnoised problem with my cooling system, gave me an estimate and completed repairs in less than 2 hours. AC is working great, very happy with Aire Serv service today. I have no hesitation recommending this company.

Air serv was able to accommodate my repair quickly for next day service. The tech went above and beyond my expectations and provided a detailed report with pics prior to leaving. Ask for Kevin Hill when you schedule your appt. He is very knowledgeable, professional, and understanding of your needs.

Jack and Joe were fantastic. They did some custom non-ac related work for a project that I have going. I needed a 12 inch inline fan installed in the attic going out through the roof to join my 2x8 inch fans that were already installed. He helped with my air flow questions and made some recommendations that I agreed with. He made some adjustments to the existing 8 inch fan ducting and cut it to a perfect size which maximizes drawing the heat out of the room and a straighter line through the attic and outside. I went up and checked out the work after the job was complete and they left and was impressed with the quality of work and how clean all the connections were.

I couldn't be happier!!!

This is an ongoing project and will definitely use him exclusively going forward.

Very pleased with the fast, efficient way that Aire Serv of Dallas does business. I needed a professional opinion for the way my two A/C units mounted on the roof. Their input was thoughtful, professional, and helped me resolve a dispute that I had with my home warranty company.

Airserv is fantastic. I've used their service twice now and saw two different technicians. You'll see many reviews mentioning Jack Theilen with good reason. The guy is prompt, professional, hard working and transparent throughout. He even casually identified and corrected a completely unrelated plumbing issue while fixing our AC - you can trust these guys with your HVAC needs.

I have a small high school girls reunion this weekend and realized one of my guest bedrooms was not cooling down. I didn't think anyone would be able to get it taken care of inside 3 days, but Jack Theilen came out and gave us a very reasonable estimate and said he could do it immediately. Jack was so sweet and even turned around one of our return vents that wasn't related to the project. He enlarged an existing return and installed a larger supply. The difference is amazing and I am so relieved! Highly recommend this company and especially Jack!

Jack Theilen was my service consultant and I can't say enough good things about him. He was prompt, courteous, knowledgeable and even laughed at my stupid jokes. He introduced me to ways to keep my air conditioning unit running at its peak performance level and introduced me to a maintenance program that will keep it that way.
Kudos Jack - you did a great job.