Cool Experts

When we came home from vacation a month ago, it was 95 degrees in our house. When we contacted Cody the next day, he was so kind to us. He let us use an Portable AC unit before we even committed to a contract with their company. In July in Texas, having one room that is 78 degrees is a real life saver when the rest of the house is constantly hovering around 90.

Once we committed to using Precision Mechanical, our experience was nothing but positive. They fit us in within a few days of us signing our contract (half down, half due at completion of work), which is fast in the busy summer season. Since our old unit was 25 years old and the compressor had gone out, we ended up replacing both our AC and heating units. We told them that we are early risers, and they were at the door at 6:30 on a Friday morning, ready to work. Cody and his team put in a 13 hour day in order to have us set up with AC by bedtime. I'm sure that there are plenty of companies that would have come back to complete that work the following Monday rather than lose their Friday night, but Cody stayed until we were up and running and even came over a couple of hours later to ensure that the outside unit was functioning smoothly and correctly.

Precision Mechanical has provided us with a beautiful new unit with lovely touch screen thermostats for a very competitive price. We purchased a Gold Standard American Standard unit, which has an excellent manufacturer warranty in addition to a one year full warranty from Precision Mechanical. But most of all, their customer service was just amazing. It's one month later, and we have a unit that is functioning amazingly and able to easily keep up with the soaring temperatures outside.

We would definitely recommend Cody and his team to anyone seeking AC repair in the Cedar Park area. They do thorough, excellent work at competitive prices, are knowledgeable and happy to explain things to their customers (including how to apply for and receive energy efficiency rebates), and they go above and beyond what other companies would do in order to make sure that you have your AC/heating problem resolved as quickly and satisfactorily as possible.

Give them a call! You will thank us later.

There is nothing worse then waking up miserable from your AC Unit going out. Cool Experts sent out Cody who evaluated the situation and acted swiftly to fix the issue. Professional and explained everything which had occured. My AC Is up and running once again. Would definitely recommend, thank you for coming out and servicing my unit on a Sunday.

Alright, so I am currently editing my review as it deserves to be changed. Through all the nonsense over the past few days, it turns out 98% of it was because of the warranty company and their pushing the blame onto their contractors. I want to sincerely thank Cool experts for doing everything in their power to go out of their way to help us. Where the warranty company failed, Cool Experts stepped in and took excellent care of us. They came out, fixed the problem, and really went above and beyond. We look forward to working with them again in the near future! Thank you guys, and also thank you for handling my frustration with grace!

Last summer I had the opportunity to work with Cool Experts, as a construction superintendent I oversee numerous trades and when given the chance to review this company I jumped at it.
That being said, the expertise, quality and understanding that Cool Experts and it's technicians have in HVAC service and installation is unparalleled in the Austin area. I was impressed with the state of art equipment, tooling and testing applications used to assure all aspects of service and systems were correctly installed and carefully checked.
This attention to detail, coupled with a friendly, respectful and honest office staff makes Cool Experts a company you can depend on and trust to do the job right every time. Thanks Guys !

was so incredibly pleased with Cool Experts! Juan came and repaired a unit that had never worked well since the house was built 14 years ago. He took his time, explained everything to me, did not just come in, pump it up with refrigerant, demand payment and leave like has happened to me so many times. He spent several hours repairing parts that had been put in wrong before and replaced a thermostat system that did not work. The unit now cools far more efficiently than ever and is now quiet, when before it had an unbearable high pitched sound that I had been told by others was just part of how it worked!?! And to top it off, this was done through my warranty company so I wasn't out thousands of dollars. I respect this company so much for doing hone warranty work and not doing a shortcut bad job like so many others had. Thank you so much Cool Experts! I will always recommend you in the future

Cody was installing a new HVAC system for us in February and there was going to be one night with no heat.
Cody went and bought space heaters for each room.
I felt we could of survived the night, but he felt better giving us the option of heat.
Glad he did, it got cold that night and it was nice to keep the bedrooms warm.

Terry did a great job taking care of AC repair. Great customer service-friendly, knowledgeable and professional. He even called back the next day to verify that we were having no issues.

I've had Juan come out on two occasions now, once to my office location and another time to my home. Extremely professional, and he goes above and beyond. It would be nice to have more people out there like Juan, as he's very knowledgeable and gives us valuable feedback and pointers. I really appreciate the level of service displayed and will definitely use Cool Experts again, primarily because of my experience with Juan! Thank you sir!!

Out downstairs A/C compressor recently stopped working. Juan came out and quickly diagnosed an issue with the wiring and got the compressor going again. He also made a couple of recommendations to improve efficiency. Very happy with Juan and Cool Experts

Thank you, Precision Mechanical, for all of your honesty and expertise. I've used you now three times now and each time I am more impressed with you level of service. Thank you for fixing my clogged AC line, then coming back and fixing the thermometer and then coming to my other rental property and verifying there was no AC leak. I had three other people out there telling me my AC needed all kinds of work and you looked at it and gave me an honest assessment and believable next steps to fix. I appreciate you! Thx for all of your hard work!! Lisa TR :)