Cool Experts did an excellent job of removing my old, broken down system and installing a completely new system. I also had to have my Electrical panel updated and they handled everything with the sub contractor and everything went smoothly. They sub did a fantastic job, as well. They also installed a new thermostat, and all new duct work. Everything is working perfectly and my house is nice & cool. The techs were punctual, professional and polite and left my home exactly how they found it. Just Outstanding service, they really went above & beyond for me. I am beyond pleased & HIGHLY recommend Cool EXPERTS!!
Very excellent experience with cool experts there name is true they are expert in there craft. Very professional installers they came at 8am and done by noon for the whole AC system. They cleaned up after the job. I also did some shopping around cool experts had the best deal
They've been working with us for nearly a year and the customer service experience has been really stellar. They're committed to taking care of our needs with constant updates and follow-ups, especially when we had a crucial, week-long customer event at our facility just last week. With so many concerns floating around prior to the event, they gave us a "no down time" guarantee and delivered. Highly recommend!
Total pros. As a landlord, I have used many of the big HVAC contractors in DFW as well as local subs and handyman types.
Cool Experts give you the best of both worlds. Great service with a personal touch and going the extra mile that you'd only expect from a small neighborhood shop and big enough to handle any job and provide fast response time and easy to deal with on the admin front.
Honest, up front pricing that is better than what you'll find if you shop around (trust me I have many times) and there's no BS or salesmanship. Their product and service really does speak for itself and at a lower price point than some of the larger outfits.
The whole team is awesome, knowledgeable and professional. My husband and I love the quality and efficiency of our new equipment. These guys have your back whenever you need them and quick to respond to any questions or concerns. Highly recommend!
Cool Experts performed A/C Maintenance on our System. They installed it last summer & system has been running flawlessly. Technician Noe was Friendly & Professional. Can't say enough good things about this company!
Called and they immediately were able to get me scheduled even though it’s a holiday weekend. Very fast, efficient, and prompt! Would definitely recommend!
Gerard was professional and kept me apprised as to what he was doing and sent me pictures of his work. The scheduling process was simple. I’ll definitely be a returning customer!
They have not completed my repair yet but I am so satisfied I am putting in a review now. I submitted, through Thimbtak, a request for quotes to repair my AC system, it’s not working due to a Freon leak. Not only did they call me within 5 minutes after submitting the request but they had a tech out to me in less than an hour and a half, DURING DFW RUSH HOUR TRAFFIC! Tech was extremely professional and curteous! Stayed for 2 hours, until 9 pm trying to locate the issue. He hasn’t found the leak yet but will be back tomorrow and didn’t charge me anything for tonight. This company and the tech are absolutley amazing!!
Gerard is PHENOMENAL! He is professional, knowledgeable and thorough. We try to request him only because of his superior customer service. Stacy is fantastic as well!
Courtney Hawkins
Cool Experts did an excellent job of removing my old, broken down system and installing a completely new system. I also had to have my Electrical panel updated and they handled everything with the sub contractor and everything went smoothly. They sub did a fantastic job, as well. They also installed a new thermostat, and all new duct work. Everything is working perfectly and my house is nice & cool. The techs were punctual, professional and polite and left my home exactly how they found it. Just Outstanding service, they really went above & beyond for me. I am beyond pleased & HIGHLY recommend Cool EXPERTS!!
Ahmad Nabi
Very excellent experience with cool experts there name is true they are expert in there craft. Very professional installers they came at 8am and done by noon for the whole AC system. They cleaned up after the job. I also did some shopping around cool experts had the best deal
Trung Bui
They've been working with us for nearly a year and the customer service experience has been really stellar. They're committed to taking care of our needs with constant updates and follow-ups, especially when we had a crucial, week-long customer event at our facility just last week. With so many concerns floating around prior to the event, they gave us a "no down time" guarantee and delivered. Highly recommend!
David Weinert
Total pros. As a landlord, I have used many of the big HVAC contractors in DFW as well as local subs and handyman types.
Cool Experts give you the best of both worlds. Great service with a personal touch and going the extra mile that you'd only expect from a small neighborhood shop and big enough to handle any job and provide fast response time and easy to deal with on the admin front.
Honest, up front pricing that is better than what you'll find if you shop around (trust me I have many times) and there's no BS or salesmanship. Their product and service really does speak for itself and at a lower price point than some of the larger outfits.
These guys are best.
Rachel White
The whole team is awesome, knowledgeable and professional. My husband and I love the quality and efficiency of our new equipment. These guys have your back whenever you need them and quick to respond to any questions or concerns. Highly recommend!
Joe M
Cool Experts performed A/C Maintenance on our System. They installed it last summer & system has been running flawlessly. Technician Noe was Friendly & Professional. Can't say enough good things about this company!
Adam Ruiz
Called and they immediately were able to get me scheduled even though it’s a holiday weekend. Very fast, efficient, and prompt! Would definitely recommend!
Tanya Garcia
Gerard was professional and kept me apprised as to what he was doing and sent me pictures of his work. The scheduling process was simple. I’ll definitely be a returning customer!
John Precour
They have not completed my repair yet but I am so satisfied I am putting in a review now. I submitted, through Thimbtak, a request for quotes to repair my AC system, it’s not working due to a Freon leak. Not only did they call me within 5 minutes after submitting the request but they had a tech out to me in less than an hour and a half, DURING DFW RUSH HOUR TRAFFIC! Tech was extremely professional and curteous! Stayed for 2 hours, until 9 pm trying to locate the issue. He hasn’t found the leak yet but will be back tomorrow and didn’t charge me anything for tonight. This company and the tech are absolutley amazing!!
Evelyn Brothers
Gerard is PHENOMENAL! He is professional, knowledgeable and thorough. We try to request him only because of his superior customer service. Stacy is fantastic as well!