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Bock Services, LLC - Air Conditioning & Heating

4.7

100 reviews

Amenities

  • Online estimates
  • Onsite services

Bock Services, LLC - Air Conditioning & Heating Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Maileen Williams

I had the technician come out yesterday, and he told me I had to replace my evaporative coil ( $2689) clear primary drain line ($180) install new aux drain pan ($342) and add drain water switch ($125) if it was under warranty, it was gonna be $1744 but if it's not under warranty, it would've cost me $3119. So long story short, I ended paying $176 WITH SOMEONE ELSE..just needed a a pound of freon and new filters...and it works like a charm!!! I'll never use them again!!!!

Rob Kyker

Outstanding faith based service organization. Patriotic, caring with servants heart. Justin is a great ambassador with a can do will do attitude. Punctual and good communications. Highest recommendation.

Hoffman Dave

Levi came out, was exactly on time and confirmed my suspicion what was wrong. Very informative, explained differnt options, due to having and 11 year old system that takes r-22 freon. Quoted new pricing for a unit, and a quote to fix the issue. Highly recommend this service. We used them before 2 times, and not one time did the try to sell us anything not needed. Thanks for honesty and professionalism.

Solomon Lujan

After the maintenance check me HVAC would not turn off. They wouldn’t come out to fix what they broke unless charging me. $500 in electrical bills it cost me. Go with someone else or risk their technicians breaking something on then charging you to fix it.

Will Redd

Bock Heating & Air Conditioning Service quickly replaced my entire furnace and outside unit at a very competitive price. And when I had a problem with my unit, Bock was there within 30 minutes to make the necessary repair. Bock will get all my HVAC business in the future.

D B

I purchased a Groupon for Bock. Happy i did, Levi was courteous and professional. We had a part that needed replacing and it was quickly repaired. I will definitely call them in the future. Thank you Bock and Levi 👍

kristin carroll

My AC went out, so I found them on Groupon. Purchased my Groupon and called to make an appointment. The receptionist said they could come out that afternoon. An hour later I am getting a phone call from them saying they can come out in the next 30 minutes. The technician came out and repaired my AC in less than an hour. My AC has been working perfect since. Thank you so much. I will be using them again

Anthony Galata

Absolutely satisfied. From the moment of my initial inquiry about A/C service, Mark answered the phone in a pleasant voice with an attitude that "we can help." The next morning according to schedule Leo arrived do what so often you no longer experience in service reps - customer service. Leo helped us make the right choice for our home and then proceeded to educate us in the efficient use of the equipment. It was great since my wife and I know nothing about electronics or how they work. As senior citizens that is very important to us. 9/14/16

Jeffry Salisbury

Leo did great
Flexible schedule
Original a.m. appointment reschedule by me to p.m.
Miss call they still came out
Wanted quote for new a.c. or repair
Told system was good minor fix needed
Very friendly service professional and honest
Fair price
Explained all repairs
I rec. To everyone do to my experience
I am mechanically inclined enough to do this job but laid up do to injury they did not try to b.s. me either!!!!

Terry weeks

Absolutely horrible service!!! This company sold me a used unit in hopes of helping my situation out but sent some very inexperienced people out to install said used unit. These people screwed more stuff up and then would not stand behind there work. Steve the owner guaranteed me start up of this used unit which to me the consumer would consist of this unit coming on and working properly in which it has never properly worked due to the poor installation. End result this is now costing me an extra 650 dollars to get my a/c repaired properly!! So disgusted with this company!!!

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