Bock Services, LLC - Air Conditioning & Heating

I'm sure they are nice to you, if they're making money from you, but otherwise doing business with these people is a nightmare. The owner and office staff are the most hateful and internally ugly people I've ever encountered. Just nasty without cause.

Levi came out after I purchased a Groupon for a yearly maintenance and tune up. I also let him know that in the previous few days the AC had been turning off in the middle of the night.

He checked everything out and let me know the system was 2 lbs low on refrigerant. He indicated there was a small leak in the evaporator coil, but as the unit is already 9 years old he didn’t feel it would be cost effective to repair it. He felt that topping off with refrigerant every year we could probably get another few years out of the system before completely replacing. I appreciate his honesty about it not being worth the money spent to repair, when typically AC units only last 12-14 years anyway. Also, he gave a very fair price on the refrigerant.

That night the AC unit still turned itself off. I called back and he returned free of charge the next day to discover that the thermostat is faulty and needs replacing. He offered an estimate on the thermostat, but was not put off by me voicing that I would like to install a smart thermostat instead.

My mom has cancer and we came home from a radiation treatment and the air conditioner was not working. I called the people that my parents have use for years and they said it would be 5 days before they MIGHT be able to come out. We called Bock services and they were here within a few hours. Levi was so kind and professional! This is my new company to call for Air Conditioner repairs. Thank You so much for the great service and quick response to a bad situation for me and my family!

I love them. They are always friendly and helpful, teach me things I need to know. Garrett came out yesterday, my unit wasn't working. In August. I was so afraid it would be expensive, but it was only a wire. They always try to save you from spending money unnecessarily. So happy. I will call them every time

My family has used Bock for 25 years. Steve has always been upfront and honest about all costs, including parts and labor. Levi and Stormie recently replaced our entire unit inside and out and they arrived on time and completed the job as promised. Steve came by after the unit was installed to make sure we were highly satisfied. If you want a job done right and someone who stands behind his work, you should check them out.

Called them and they were out with in 3 hours. Found the issue within 15 min and had it fixed within an hour. Very professional and reasonable service. I will definitely use them again for any A/c or HVAC work.

Very quick, informed & reliable! After a questionable encounter with a different a.c. company the problem was diagnosed and replacement unit was ordered & it was even suggested I get a new thermostat so they could install it. Issac & Cody were amazing with the install and cleaned up everything! Will definitely be working with them again for any further issues.

We highly recommend Bock A/C in Burleson. Steve, who is the owner, was a great guy to work with. He gave us really great prices and he gave us options about our situation. Steve answered all of our questions and was very patient and courteous with us. In the end, we saved a considerable amount of money, got a great new system and his installers were wonderful. We're glad we met Steve, and would highly recommend this company to anyone looking to replace repair their A/C system.

I called Bock the first thing in the morning to have my ac replaced. Levi came out and gave me an estimate and I had a new system installed by 5:00 in the same day. Their communication is top of the line. They confirm your appointments and attach a picture of who to expect at your door. This company is first class.

Levi, service technician, cleaned clogged drains and installed a pump to reroute overflow drainage to prevent clogging in the future. He explained all the work, gave me an estimate for the cost before completing the work. He was thorough and worked efficiently to insure the job was cost effective. I give this company a very high rating of 5 stars and will call them for any future HVAC Work needed at my residence