Bock Services, LLC - Air Conditioning & Heating

This review is for Automotive work done there. Mike the mechanic was knowledgeable and courteous to deal with. He went above and beyond what was needed and the price was most competitive. My experience was excellent and I would highly recommend this company and Mike for your automotive needs. He services anything you need. I will definitely use him for all of my automotive needs. Thanks!!

My a/c was not working and I got very good customer service from Bock. Job was done right. Steve came out the first days and was very helpful explaining what he was doing and also followed frequently. Next day Christopher came to replace the the faulty parts and was very professional and helpful. They quickly completed the job and confirmed it was all working. I would highly recommend these guys.

2/12/2018
I woke up Sunday morning to a house that was 50 degrees on a day when it was sleeting outside.
I called my home warranty people, and they connected me to Bock Air Conditioning and Heating Service. Lisa, with Bock Air called me first thing Monday morning to schedule a time for her guy to come fix the problem. He arrived EXACTLY when she said he would, and took care of the issue quickly.
When a slight billing error occurred, Lisa was able to get it fixed quickly without hesitation.
I’m very pleased with their service, and plan to use them in the future for my HVAC needs.

Dealing with Trinity we had a tech come out after hours to say that he had never seen the system with the pressure's that it had and had to ask his boss. I called back the next day to talk to the boss or someone with some knowledge and they still had now idea. I contacted Bock Services llc, and Robert Perkins came to check out my system. He determined I had compressor failure. No big deal right I ask him is that normal for a five year old system, he said absolutely not. he asked if it ran continuously, I told him yes it never shuts off. Come to find out when Trinity installed it five years ago it was the wrong size unit for my house. I got the the right size unit installed at a awesome price, that couldn't be beat. Best experience with a ac tech I've ever had. And had no problem with answering questions and concerns as they arised. My system has kept my house at a constant 72° in 103° weather with only running for 5-10 minutes I cant wait to see my bill go down. I would definitely recommend this company for the professional and timely response time.. further more I would suggest to any customer to ask for tech Robert Perkins for honest answers and professional opinion. To you Robert thank you.!

Great service, friendly and professional. Central heating system went out and they were able to replace it with a new unit the next day. Eric and Levi were courteous and tolerant of my two small, barking dogs. Thanks to them, Steve and the two very nice ladies in the office!

I just had my A/C serviced. I called them out because my system stopped cooling. The technician that arrived was very courteous and seemed knowledgeable. He immediately knew what the issue was and had my system fixed in minutes. Then it came time to pay. OH BOY!, these guys charge you outrageous prices for parts apparently. While the technician was preparing my invoice, I quickly did an internet search for the capacitor he replaced. The highest price I could find was around $20-$30. So I told myself, we'll they're probably going to charge me $50-60 and I was okay with that. I got the invoice....$265 for this capacitor! I kid you not. If not for this, these guys would get 5 stars from me. However, charging me 10x what their cost most likely is is highway robbery. I will not be doing business with them again.

Prompt service! My heater went out on the coldest night of the year! Bock sent a tech out they diagnosed the problem and had a new unit out and installed the next day. No mess was left. I am so happy with the service and I would highly recommend them!!!

This buisness was a referral from a trusted friend, Cody Bratcher was my contact and service technician! He called me back immediately and gave me a very fair quote! The work was finished in a timely manner! I’m very satisfied and would refer them to anyone that asked!

Just had my A/C serviced by Bock and can't say enough good things. Their tech, Keevious, was very professional and took the time to explain things and show us additional products to help eliminate allergens out of our air. We have used Bock Services for years and are always happy with their service.

My AC thermometer was alarming me when I got home from work that something was wrong with my unit. It is a weekend and of course, extremely hot! I called them as they said they could could come out and see what was was wrong. I expected a weekend expense but they were so wonderful...didn’t over charge me and fixed my ac affordably. Very grateful!
They are honest and helpful and affordable!!♥️