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Rich Services Air Conditioning & Electrical Reviews - 77

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
CPT115FA

Jacob is a phenomenal technician. He answered all my questions and explained what he was doing and why he was doing it. Would highly recommend this service for any homeowners in the area. I have already scheduled more work with this company.

Carrie Guillen

If I could give more stars I would! Bart was an absolute professional. My electrical issue was a bit of a puzzle, but he stuck with it and got it resolved. I would definitely recommend Rich Services from office staff to electricians they are all so polite and helpful.

Dianne Koher

Thank you so much for outstanding customer service...and heat! We were referred to Rich Services through our home warranty company when our aging heater died. Josh and Jacob responded to the initial evaluation calls, and then returned to install our new unit. They were so helpful and knowledgeable, and kept us informed every step of the process. We will refer Rich Services to our friends, and will be calling them for our AC/heating needs from now on!

Jimmie Gail Bartz

Excellent Customer Service, Quality Work, Dependable Prompt Response Time and affordable prices. We have used Rich Services several times over the last few years on two properties. They have repaired various A/C, Heating and Electrical issues at both properties. Josh completed the majority of service calls and has always been very professional, dependable and took time to explain in detail what the problem was and the options available to fix each problem with an estimated cost upfront. Too many companies try to selll you a new unit that is not needed and can be very expensive. Josh was honest and only replaced the damaged part if that was an option. Its so great to know there are still companies out there who put the customer 1st. Thank you Rich Services and Josh for being an Amazing Compny! I highly recommend Rich Services!

Ebere Chukwu

We lost power Monday 2/15/21 at 4am. Between then and 1pm Wednesday, 2/17/21, we got a total of 4 hours of power. All of our neighbors got power off and on during this time. Finally, after several calls, Reliant informed us that it was a likely a problem at our house and not the rolling black outs. We called several Electricians, could not get any one to come out due to the weather. We called Rich Services, explained we had no power, temp inside our house was 56 degrees! Brendon Rich called us back , very sympathetic and understanding of our situation. He was able to diagnose the problem and walked my husband through fixing it over the phone! Thank you Brendon, you are a lifesaver! This company will be our go to for all electrical services going forward!

Tatiana Viñas

Rich Services was assigned to my home warranty claim for replacing a non-functioning ceiling fan and repairing 2 broken outlets. Jacob was knowledgeable and took the time to explain what he was doing, and went out of his way to replace my ceiling fan with my specified color and quality. Would recommend.

Barbara

We have called or had several people out to look at our air conditioner which has been leaking off and on for a couple years. They have either not shown up for a repair with no phone call letting us know or have said nothing was wrong, yet we have still had leaks. I called Rich Services who sent someone out the same day and when Deborah from the office knew Josh would be late called to let me know, that was a nice surprise. Once Josh was here he noticed right away a problem with our drain piping and fixed it. He also let me know to keep an eye on it to make sure it is fixed completely and guaranteed his work for 90 days. I was extremely happy that someone actually did what said and guaranteed the repair done. I will definitely be using them again in the future. Thank you for a great experience.

Fred Chafey

Came out after hours on a Friday to replace a 50 amp breaker for our heat that we didn't have. The electrician, Tony was awesome! He was cordial, professional, and technically squared away. Was dreading the bill as it was after hours and was totally shocked at how reasonable the rate was. We now have an Electrician we will use for all our needs. I couldn't be happier.

Jesse Harden

Premium service that provides piece of mind. We use them for all our electrical needs.

Dulce Stine

I needed a very small job, called several places and nobody was willing to do it until I called Rich Services. From the moment they answered the phone they were friendly and very helpful. Bonnie immediately took my information and contacted one of the technicians and just in hours they solved my electrical need. Jacob did a great job, he was very courteous and knowledgeable. I definitely highly recommend this company and I will use them again. Thank you so much Rich Services for an amazing response.

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