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38 reviews

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    Bob Jay’s Heating & Air Conditioning Reviews - 38

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Isaac Johnson

    Justin came in and repaired my A/C unit within minutes. He was very knowledgeable and honest as well as professional. He will be the only one I call for any HVAC issues!!

    Kelley Copelin

    My house in Temple had an AC go out a few years ago and I called who I thought was the best in town. That experience ended up being over priced and installed incorrectly. Justin and Bob Jay's came out and took a look at the total system and let us know the right way to fix things. They didn't take short cuts and the systems working great now. We trust them, they shot us straight, and were fair. We hope to not need anything other than regular maintenance, but if we do, they will be back.

    Marisa Kaye

    I cannot recommend Bob Jay’s enough. This was my first time utilizing their services. My AC stopped working unfortunately on a very hot day. Calling to get someone out was super quick and easy, excellent customer service. Justin came out in less than an hour and fixed them problem in record time. Very quick, affordable, professional, knowledgeable. I highly recommend, if I ever have an issue I know who to call!

    Patricia Kirk

    I chose Bob Jay’s Heating & AC because they had high ratings. My air went out at night and I called first thing in the morning. This was my first experience with the company and I completely understand why they have such glowing reviews. They were able to get me scheduled the same day I called and provided me a text message saying they were on their way. This allowed me to still go to work and only take off the time I needed to. Justin was very helpful and answered all the questions that my husband had regarding fixes for the issue. He took the time to thoroughly inspect the unit and had cool air blowing in a no time. We were so impressed with the service that we decided to sign up for their maintenance program and we will definitely use them for any future issues. I would not hesitate to recommend this business to anyone needing help with their system. They are honest, affordable, and provide excellent customer service.

    JudyKay Leece

    The tech, Justin Craig, was the best! He was knowledgeable about our problem and explained it to us completely. Justin was polite and very professional. He worked very quickly and had us up and running. Bob Jay's sent me an email almost immediately with my invoice and the cost was very competitive. Bob Jay's in now in my list of businesses to call and refer for AC work. Thank you all

    bob Jay's sent me an email

    Daniel Lombardo

    I called Bob Jay's because of their excellent reviews from their customers. Safe to say that I was not disappointed.

    Justin arrived on time on the scheduled date; I was even contacted shortly before his arrival.

    With no background in HVAC, I was able to explain the problem with my system to Justin who was able to walk me through my various options while answering all my questions along the way.

    Justin promptly got to work, and was finished in no time. He even brought up several things I was not aware of about my system. I was originally quoted for about $3000 by another company, but the final cost ended up being far lower than that.

    I'm glad I choose Bob Jay's to repair my AC. Thanks Justin for all of your help!

    Steph Jensen

    Justin did an amazing job. This was actually our second opinion. He explained everything in detail. He made sure we had no questions and resolved our issue quickly. We are very grateful and impressed with the service! I will recommend to everyone.

    James Banks

    I moved back to Texas 5 years ago and had a problem with the a/c closet. I called around, stumbled on Bob Jay's and have used them for all of my HVAC needs ever since. Justin Craig is the absolute best and explains exactly what went wrong and what he will do to fix it. His approach towards making sure he's of service is incredible. Go with Bob Jay's and ask for Justin if you can. You won't be dissatisfied.

    Landis Haven

    Old heat pump died and Justin checked out the system and determined we needed a new heat pump. Justin explained new systems to me and I ordered a complete system. Justin and his team installed a new system which is working great. They did a fantastic job. I would recommend Bob Jay’s to everyone.

    Carlton Adams

    The process of fixing the HVAC unit was a journey to say the least. I called Bob Jay's based off the review and I was not disappointed in the least bit. Justin....professional is putting it lightly and I say that because he took the time to educate me on how the issue came about and how to prevent it in the future. Because of Justin we will not call anyone else to come and work on any of our Heating and Air Conditioning issues. I will definitely recommend Bob Jay's to everyone.

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