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38 reviews

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    Bob Jay’s Heating & Air Conditioning Reviews - 38

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    CBHS

    Bob Jay's is an outstanding HVAC company who was my my choice of bid contracts to replace my HVAC system with the BEST quality unit on the market today Daikin. I have used Bob Jay's for about 3 years and will continue to used them in future from Jenifer in the office, to Justin, Zack 1, and Zack 2 they are all knowledgeable, very courteous, professional, and listen to what your issue is or what you want to give you the peace and satisfaction of a job well done with quality and assurance it's done right. I am so very happy Justin introduced me to the Daikin units and help me find the one that better fit my homes needs. Justin, Zack 1, and Zack 2, came this morning and I am the proud owner of a Daikin Fit Heat Pump & Daikin Variable speed Air Handler with Daikin One Thermostat. It is the most pleasing to the eye system I have ever seen. The Bob Jay's crew toady work right through lunch were very respect of my home, very clean, picking up as the went along, and went the extra mile in reinforcing the plywood floor and adding extra vent. Bob Jay's are not just 5 star company they are 5 stare plus 10 in my book, check them out and you will see that 40 some odd years experience I have come to know. Thank you all at Bob Jay's I could ask for a better job done and am very happy and grateful!!! CBHS

    Lacey Bennett

    Justin was great! Prompt, professional, timely and efficient. Our original work order was for AC preventative maintenance which is super important. He took his time to explain what he was doing, how our AC was preforming and what we could do to ensure it ran more efficiently. Would highly recommend Bob Jay’s!

    Tamra Rene

    Bob Jays were professional and and fast. Once my new system came in they had it installed quickly and efficiently, and they hauled away the old one for me. They answered all my questions and helped me set up the new unit to run efficiently, they are still there to answer questions if need be. Would recommend.

    Roy Baggett

    I am so glad I found Bob Jay's. I have been looking for someone to look at my GE GEospring hybrid water heater for almost two months until I got the email from HomeAdvisor. They gave me a few names and I called Bob Jay's first. I was so impressed that he offered to come look at it and give me an estimate. Justin came yesterday for the appointment, was on time, very courteous, and had the problem fixed in less than 15 minutes. Everyone I had contacted before either did not call back or did not want to work on it. I will call Bob Jay's with any problems I have from now on and will certainly recommend them to friends. Justin is a very conscientious, courteous young man, he explained everything I wanted to know about the problem I had and fixed it right away. Thanks, Bob Jay's

    Gary Clifford

    Mr. Justin Craig from Bob Jay’s Heating and Air Conditioning installed a 4-ton 16 seer Daikin Fit Heat Pump system at our home. Along with the new air conditioner, Justin corrected an air flow deficiency by installing an additional air return and ductwork. He also brought the system up to code and replaced the thermostat. Daikin provides a 12 -year parts, 12-year unit replacement, and 2-year labor warranty. On our 16 seer unit I had the option to purchase a labor contract through Daikin which would extend my labor warranty to 12-years.
    The 12-year parts and unit replacement warranty is uncommon and very refreshing in the air conditioning industry. It must be noted that for the system to be eligible for replacement under the warranty provided by the manufacturer, Daikin requires proof of regular yearly maintenance. The excellent work done by Justin has solved our air conditioning needs. Customer service and timely responses to requests for information are the trademark of Justin’s work. I would recommend Bob Jay’s and Justin Craig for any air conditioning work you need done. Thank you Justin!

    NPDC94

    My blower motor went out, I wanted someone to come replace the motor and let me know some prices to replace my old unit. Justin did just that, replaced my motor to get my air on, then spoke to me about my options for a new unit in the future. I would recommend if your looking for someone to shoot you straight and not try to just sell you a new unit. Thoughly pleased with this company! Thank you again!

    Kevin M Mann

    The absolute BEST customer service I have ever received....not kidding. Justin, Jennifer, Zach & Colby made for the best experience my bride and I could ask for. I actually now understand how my HVAC works and even better - it actually works as intended! If you want your HVAC to be efficient and reliable - this is your Team to call.
    KMM & Family

    Victor Lindsey

    Bob Jay's from my point of view put the capital K in Kool as it gets. I will recommend their service to all my friends and people who need help. They are fair in pricing and experienced In providing excellent customer service. It's good to see people still take professional pride in their work thanks again!

    Tamara Hosch

    Jennifer was super helpful and very friendly taking my information and scheduling our service.

    Justin Craig, the technician, was on time, very professional and extremely helpful.

    I will definitely recommend this company for anyone that needs heating or a/c service or repair.

    Great job, Bob Jay's!!!

    Joe Wiles

    I found Bob Jay's HVAC via Home Advisor and I was not displeased with the service, to put is . I put in my online quote request at 7:10-ish this morning and had a call to make and appointment by 8:43. Appointment was made for 1pm. Colby called me by 1248 and was a complete professional. He checked my system and was able to diagnose the issue within 5 minutes of getting the housing off the compressor case. He fixed my issue and answered all of my questions that I had and even gave me a discount due to my military status. Thanks Bob Jay HVAC. You will be called again.

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