Fox Service Company

Scott was great. He got here quicker than expected and had us cooling off in no time. He was very friendly and good with the dogs.

I have a fantastic experience with Richard Cannon. He came to do the AC system configuration review/follow up after a new AC was installed. Richard did a great job, showed up on time, was professional and explained to me all I needed to know about the work he was doing. Thank you Richard for the great job. Thank you Matt Walker (Sales Rep) for arranging all these services. I highly recommend Fox Services and their technicians.

Ralph has done work for me before. He is always friendly and does excellent work. The young man working with him was also excellent. They worked quickly and everything was clean when they finished.

Forest Sims was our tech who installed a new hvac system in our home. He and his coworker were very courteous and knowledgeable. Well done!!!

I am very disappointed on the quality of service provided by Fox. Everytime we have an issue/repair, it is always the "Up Sale" with Fox. A few months ago, a fan motor went out on our compressor. Not only did it take a month to get the part, but when them came to install it they had to do the "You really need to replace the entire system rather than just replace the fan motor" speech. We also have the maintenance plan with Fox. They came out last week to do the Furnace Check-up and we were told everything looked good and the system was working well. 3 days later the furnace quit working and now I am looking at a $1800 blower motor plus labor charges if that is the only thing wrong. Again, we got the speech to replace the system for $10K or more instead of just replacing the part. We called another company to come out and they will be doing the repair for us.

Byron did an amazing job. He showed up on time and explained everything that needed to be done. He gave me details regarding what the price of the repairs would be and made sure I understood everything by giving me plenty of time to ask questions. Once the pricing was established, he got to work and had the repairs done quickly. He made sure there wouldn’t be any leaks and asked to make sure I didn’t have any questions before giving me the invoice. He also cleaned up everything so you would never know there was work done. I will definitely be calling Fox should I have any issues in the future.

Obadiah Puttrich was professional, courteous, personable, knowledgeable, and efficient. He explained what he found, the maintenance he performed an got us enrolled back in your Comfort Care Program. Definitely deserves a free lunch! Thank you 🙏

Seth and Obi came out this morning to troubleshoot the HVAC system in my house. The heat pump failed during the freezing weather and I needed to find out what was causing the issue quick. They looked at everything and gave me a quote within an hour. They were both very polite and professional. It was apparent they knew what they were talking about. I highly recommend Fox Services and Seth and Obi in particular.

Set up an appointment online for an in person estimate over a week in advance and received a conformation email showing the appointment date and time. Called 4 days prior to appointment to make adjustments to request and was informed to just the the technician when they arrive on the appointment date. 30 minutes after the scheduled appointment time range I called to get an eta and was informed they did not have a record of my scheduled appointment, big waste of time

Wayland is an absolute professional. He diagnosed our issue carefully and was able to explain our options clearly. He worked efficiently and quietly. We will be requesting him in the future!