MaxAir Heating and Cooling LLC

Brian was knowledgeable and timely in his service call. Not only did he answer my questions, he also was patient in demonstrating how our new thermostat panel operated. He even gave us extra batteries--just in case!

Brian was also courteous to call ahead and was prompt in his arrival to speed up the process!

I called to get an estimate to replace AC and furnace. They were prompt and efficient. I was pleasantly surprised at the price. They were ready to replace 4 days later. I would recommend to anyone.

From the initial call for help, to the end result of a fixed unit- this company is by FAR exceeding expectations. Ethan was our tech and not only was he on time and complete the job, but was very professional and explained everything. I have NO WORRIES at all recommending this company and crew to friends and family. If this level of service was provided in all industries, we would be in such a better place. Thank you MaxAir. Seriously.

Nick was very professional, thorough and very personable. Nick showed up on time and worked really hard to replace my AC coil. Although it was a challenging job I was impressed with how careful he was to do a good job and not a rushed job. I'm very pleased with Nick and the quality of work. Thank you very much. Keep up the great work Nick and Justin. I will definitely recommend you to my friends and co-workers.

Follow up to my original post. I needed to get some additional work done for my HVAC unit and Ethan Bailey was the Technician dispatched. Ethan was on time, professional and very knowledgeable. He went right to work on the issue and resolved in no time. After meeting Ethan, I can see why other customers point out his outstanding customer service skills.

Justin should be very proud to have such a great team, like Nick, Ethan & Preston to represent MaxAir so well. Wishing you all lots of success!!!

My home warranty used Max Air and I am very glad they did. Some contractors will put more effort into getting OUT of doing work ,than they would if they just did the job. But Ethan with Max Air was diligent, resourceful and thorough. I am very pleased my insurance used Max Air and will ensure they keep using them as well. Thank you Ethan and Max Air.

Nick was the technician who came. He is very knowledgeable and explained everything in detail. He is very professional and he made sure everything was working perfectly. He also gave us proactive advices. Excellent technician. As a company you should be sure to keep him.

Ethan was our technician. He called to let us know he was on the way. Arrived exactly when he said he was. Was friendly and professional. He troubleshot the issue, and most of all, listened to what I was describing as the symptoms. He repaired the system to my satisfaction. Thanks Ethan! Max Air has a good one in Ethan. Highly recommend

Brian was my technician. He was absolutely great! Within 5 minutes of diagnosing, he already knew what the problem was and had my heat working properly within 45 minutes! I will definitely recommend Max Air. Also, I had a phone call within 5 minutes of requesting service to schedule the appointment. VERY satisfied!!

Justin (the owner), and his team at MaxAir, really helped me out. We bought a house with a broken, and undersized AC unit. They helped me understand what my home's needs were and didn't oversell me. In fact, Justin told me directly that certain systems that the big competitors sell will never make financial sense in our climate. He explained the differences between all systems, and worked with me on price. They beat the pants off of the big guys prices, even with the exact same systems.

During the install, Justin, Billy, and their team, catered to our requests - put a vent here, hide this wire, move this thermostat. All stuff that most companies would tell me to get lost over, but their customer service is really #1, so they obliged without making me feel bad for requesting it.

I have had questions about my new system, and they've sent techs out same day or next day, no questions asked. And Justin responds to my texts as well. I have referred him to friends who have had replacements and they also rave about him and his team.

I'm sure the low reviews were outliers, or just disappointed that they were out of warranty. MaxAir has never missed an appointment with me, never even been late. I would not hesitate to work with them again in the future.

MaxAir is professional 100% all the way, knowledgeable, and fair.

Ethan was the technician assigned to my service call. Ethan is very professional and knowledgeable about AC units. He explained what the issue was and what his plan was to resolve the issue. He answered all my questions without hesitation. I will definitely recommend Max Air. Thank you ETHAN for providing OUTSTANDING customer service.