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4.4

61 reviews

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Henshaw's Heating & Air Conditioning Reviews - 61

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gina Horsley

Henshaw's has installed four new units at four different locations for me. All four were very reasonably priced and are efficient for the home size. They also do all the repairs on all my rental homes. Very well satisfied with their work. Thank you Andy and crew.

lee seargeant

I have to say - Henshaw Heating and Air was a pleasure to work with. Our AC had gone out and Henshaw responded to our maintenance request within 12 hours. Mike was our scheduled technician and he did a great job. He was courteous and very knowledgeable. Our unit was back working within an hour. Would definitely recommend!

Josh Rob

I hate leaving these 1 star reviews. Heat went out and home warranty assigned Henshaws. Our technician Mike was out the next day and he was amazing. Simple part replacement. After he diagnosed the problem we were told we would receive a call to schedule the replacement of the part. Never heard back. Called several times with no answer, mailbox full, and no text response. Contacted home warranty 2 more times with the promise that Henshaws would call us that day. It’s been 2 weeks and still no heat.

Christina Morales

Very knowledgeable in his field, extremely thorough and found the root cause to be able to fix the problem! Thank you for fixing my heat so I can keep my family warm in winter! I will highly recommend your company to friends and family!

Bailey Klocke

So my heater went out yesterday. Called a few places and nobody could come out for over a week and most had a crazy service fees. Henshaw was my last call. Price was very affordable and they came out the next day. This company was awesome to work with.

Julie nodine

Same day service, great price. Very happy will definitely tell all my friends and neighbors.

Amy

Very pleased with my experience with Henshaw! Fortunately my repair was simple just needed to add some Free-on (the price seemed reasonable I don't really know the average price for AC service). What I do know is that yesterday afternoon I called to schedule an appointment because my house was at 82 and every other heating and air company in town told me it would be next week...one company (Hurst) even told me they were only working with customers that they previously have a relationship with. Henshaw got me on the schedule the very next day! Will definitely be remembering them in the future…crossing my fingers that I don't need to see them again though anytime soon!

Chris Di Maggio

DO NOT GIVE THESE GUYS MONEY! They took $300 for prepaid service and refused for months to call us back or schedule it. When we did speak to someone they would say it was a different person that needed to call us back and nobody ever did. They make $$$ by collecting your $300 and never doing the work. Absolute scam...when I asked for a refund they said there are no refunds.

Talor Harvey

Was put in contact with this company through our home warranty to fix an ac issue. Was given appointment time of 11-3. Changed work schedule to be home at allotted time. Around 1 called to see if company had a closer ETA. Company rep told me that I had not answered their phone call that morning so they took me off of their service list. I explained that I nor my husband had received a phone call. Rep said he had called my number specifically. Called him on his bluff- bc I didn’t make the appointment and my husband only gave his phone number so the company would not have had mine to begin with. 5 minutes of awkward silence later I asked when a tech would be at the house and was literally told “blah, blah,blah I’m not going to be able to fit you in today” this company is a joke.

Nicole Klocke

Hired this company to fix my AC. Andy was professional and gave me a great deal. The service tech that came out was on time and friendly. Would definitely use this company again

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