Brian's Heating & Cooling

Absolutely the best customer service from Matt. Called back as promised and scheduled me at the next available time. Kept me we informed throughout the process. Exceptionally clear on the problem and his recommendations on how to proceed. Would give 10 stars if I could:)

They were on time, professional, and had same day availability. The only reason they didn’t get 5 stars is the fee was high for 15 minutes of time to clearing the condensation line. They will definitely get a call next time a HVAC repair is needed.

We had a problems with our AC system not working we call Brain's cooling and Heating and they schedule a tech to come out that evening, Peter called and arrived he was nice and went right to work going from point to point until he reached were the problem was making some recommendation alone the way we was amazed and pleased of his performance he solved the problem and helped us understand what the cause of problems this young man was well knowledge we will not hesitate calling this company again and let our family and friends know about them if a need arise in their home thank you Peter and Brian's Cooling and Heating. Job well done.

Professional and on time. Performed maintenance in a timely manner. Advised me that my unit was in good working order. Matt does an excellent job on each visit.

I love this business! We’ve used them every year since moving into this house years ago. They respond quickly and give excellent service. And the technicians are nice, professional and honest. We will continue to utilize their services.

I had my entire duct work removed and replaced plus a new unit installed. They were fair priced, on time, and professional. I was very happy with their work, the installers were hard workers, and friendly. I highly recommend them to anyone and would not hesitate to use them again in the future.

Our AC stopped working and didn't know until I got home from work. Called Brian's and they had a tech come out within an hour or so. Carroll ( the tech) was knowledgeable, friendly and quick to troubleshoot and make the repair. I'll no longer use anyone else for HVAC needs!

I called several several A/C services in the Lexington/Irmo area for a heat pump install and service quote. Clearly, Brians was the most straight forward and honest. The install went quick and smoothly w/o any bait and switch surprises. Im very happy with my new American Standard system and highly recomend Brian's Heating & Cooling.

Called on Monday, they were there on Tuesday
Great work and cleaned up after they were finished. I recommend this company for speed and getting the job done.
The house is now warm with a new unit is outside.
Thanks for the super service.
Jerry H

Placed call on Sunday afternoon probably around 4pm was told that the service rep would be out at between 6:00 p.m. and 7:30pm he was on site slightly after 6:00 p.m. Service engineer was very knowledgeable got straight to the task unfortunately delivered news that we did not want to hear but that's not his fault. Due to age of current units service rep suggested replacement. Sent price quotes for replacement of unit alone and a quote for replacement and new duct work. Highly recommend Brian's.