Brian’s service came out to repair my furnace, the repair man Carroll was courteous, and polite. He checked my furnace and quickly found the problem, and fixed the furnace. They were timely and after arriving, I explained the problem and he went to work. My furnace was working in no time. I would highly recommend Brian’s service for all your heating/cooling needs.
Well performance pleasant attitude straight to the point very courteous well respective always double checked behind themselves. Always ask if there’s anything else that can be done or to find any way that they can help you to save money. Always willing to help you in anyway they can. Great work goes out to James. Very Nice Man. Very pleased to have him as my technician.
I highly recommend Brian's Heating and Cooling as a professional, courteous, and honest business. I am so appreciative of the ways they went over and above in my situation. They made my circumstances a priority and gave me next day installation after my HVAC unit crashed during a recent heat wave. Everyone I have had contact with was friendly, polite, respectful and knowledgeable. When Lewis came to do a final check he made necessary adjustments and even fixed my rattling ceiling vents! I look forward to being a forever customer! :)) Thank you to everyone at Brian's Heating and cooling!!!
Paul came out to service our units and man did he do a fantastic job! He even cleaned off the outsides and they look brand new! He was kind and professional, and took the time to educate me on our units. Highly recommend Paul with Brian’s Heating and Cooling!!
Brian's Heating and Cooling is an outstanding company. Everyone I have had contact with has been very friendly, understanding, helpful, and knowledgable. They go over and beyond to insure their customers get the best service as quickly as possible. I am totally comfortable with this company. They know how to hire good people. No BS, no overselling, just great service by great people who know their business.
After using another company for 10 years and regularly being upsold instead of just taking care of the problem, we switched to Brian's. We had almost lost faith that a knowledgeable, honest, responsive and reasonably price HVAC company existed.. But they do and it's Brian's!
Our tech was very nice and professional. We were able to call this morning and have our issue checked out this evening. I will definitely be keeping them on speed dial in case we have other issues!
Absolutely great experience! They kept me updated and David was outstanding. Going to call after I get off vacation in two weeks and have David do the maintenance work on both units. Thanks,Bobby
After being without AC and waiting 2 weeks for another company to come fix it, we ended up calling Brian’s Heating and Cooling. They sent a tech out the same day. He was able to figure out the problem and fix it promptly. Awesome customer service, and the tech was super knowledgeable and friendly. Highly recommend, and will be using them in the future for all our HVAC needs!
I have an only lived in Lexington for one month I looked at this business and they have met all my expectations and having the option for PM maintenance schedule is very reasonable.
Jeanette M
Brian’s service came out to repair my furnace, the repair man Carroll was courteous, and polite. He checked my furnace and quickly found the problem, and fixed the furnace. They were timely and after arriving, I explained the problem and he went to work. My furnace was working in no time.
I would highly recommend Brian’s service for all your heating/cooling needs.
Melanie Geiger
Well performance pleasant attitude straight to the point very courteous well respective always double checked behind themselves. Always ask if there’s anything else that can be done or to find any way that they can help you to save money. Always willing to help you in anyway they can. Great work goes out to James. Very Nice Man. Very pleased to have him as my technician.
Deborah Hallman
I highly recommend Brian's Heating and Cooling as a professional, courteous, and honest business. I am so appreciative of the ways they went over and above in my situation. They made my circumstances a priority and gave me next day installation after my HVAC unit crashed during a recent heat wave. Everyone I have had contact with was friendly, polite, respectful and knowledgeable. When Lewis came to do a final check he made necessary adjustments and even fixed my rattling ceiling vents! I look forward to being a forever customer! :)) Thank you to everyone at Brian's Heating and cooling!!!
Elaine Watson
Paul came out to service our units and man did he do a fantastic job! He even cleaned off the outsides and they look brand new! He was kind and professional, and took the time to educate me on our units. Highly recommend Paul with Brian’s Heating and Cooling!!
Dale Hook
Brian's Heating and Cooling is an outstanding company. Everyone I have had contact with has been very friendly, understanding, helpful, and knowledgable. They go over and beyond to insure their customers get the best service as quickly as possible. I am totally comfortable with this company. They know how to hire good people. No BS, no overselling, just great service by great people who know their business.
Brett Raven
After using another company for 10 years and regularly being upsold instead of just taking care of the problem, we switched to Brian's. We had almost lost faith that a knowledgeable, honest, responsive and reasonably price HVAC company existed..
But they do and it's Brian's!
Elizabeth Okeefe
Our tech was very nice and professional. We were able to call this morning and have our issue checked out this evening. I will definitely be keeping them on speed dial in case we have other issues!
bobby moyer
Absolutely great experience! They kept me updated and David was outstanding. Going to call after I get off vacation in two weeks and have David do the maintenance work on both units. Thanks,Bobby
Danielle Gregg
After being without AC and waiting 2 weeks for another company to come fix it, we ended up calling Brian’s Heating and Cooling. They sent a tech out the same day. He was able to figure out the problem and fix it promptly. Awesome customer service, and the tech was super knowledgeable and friendly. Highly recommend, and will be using them in the future for all our HVAC needs!
Jamie Burr
I have an only lived in Lexington for one month I looked at this business and they have met all my expectations and having the option for PM maintenance schedule is very reasonable.