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    Brian's Heating & Cooling Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Thomas S

    Brian's Heating and Cooling came out on Monday to give us our quote and installed the new system on Friday. Met Brian himself, along with the installers, tech person, and office staff were all professional in every question we had before, during, and afterwards the job was complete.
    Best price and service. Highly recommend......

    Allison Moore

    We had a great experience with Brian's Heating & Cooling. Lewis and the installation team were very professional. No aggressive sales tactics and the best price out of the 4 companies we got quotes from. They worked quickly, were courteous, and communicated well. Our new system works great! Thanks, guys!

    Pam Corbacho

    Brian's Heating and Air Replaced our entire Heat and Air Conditioning system for a rental property we have. They were fantastic, on time, quick written quotes and gave us alternative manufacturers we could use. We chose Goodman and saved over $1,000 for our choice. The tenant said his air has never worked so well and he is seeing improvement in his electric bills already. I would not hesitate to call these folks again. The communication was fantastic every step of the way. On the day the men came they put in a long day to complete, which we really appreciated as well. They let it run for a few before we had to pay and then they sent out an inspector to make sure everything looked ok. So refreshing to find a company like this in 2022! Tks Guys!!

    Beth Dickerson

    Lewis called ahead and was even able to arrive early to give me a quote on ductwork replacement. The appointment was quick and professional- he explained everything they’ll do for the replacement, including the total cost. The price is great, the product quality is great- they use the same product in residences as in hospitals. Looking forward to scheduling the work and enjoying better heating/cooling/future (lower) prices

    Teri P

    Carroll and Carl serviced my HVAC and were very friendly and professional. They were on time and I was serviced just a couple days after my initial call. Carroll is very knowledgeable and even suggested ways to save on energy costs. The prices seem reasonable but it would be nice to get a discount for servicing multiple units. Be sure to ask about the service contract. I will also use Brian’s for maintenance on my tankless water heater. Recommended.

    Susan Wilson

    Russell and Jody were wonderful, working diligently, explaining everything, cleaning up all debris. The gentleman who brought the window units and hauled away the trash was great as well. Everyone deserves 5 stars!

    stephanie simmons

    Our service representative was prompt to our appointment, friendly, knowledgeable and professional. We have had two units replaced by Brian’s Heating and Air and have been very impressed with the quality and great customer service that they always provide. We also have the service agreement for maintenance on our units. Thank you Brian’s Heating and Air for your wonderful customer service.

    Ann Williamson

    Bad experience - at least they came out that was $99 then we were hit with a charge of $215 for a $25 part that took him 10 minutes tops to put on. Took me days to get a return call and I had to get it by texting a number I found. This guy was nice but he was given some nonsense about why the $215 charge - "oh that's for the technician coming out" well what was the $99! Then there was the overhead, paying employees, running the shop. I understand that but think it was a bit much.

    nikki smith

    Lewis was very nice and professional. He took pictures of our situation and explained everything so I understood what was going on with my heat not working. Also gave me different option for the fixes. Great service! Highly recommend!

    Carol Courtenay

    Brian’s installed my system in 2013. Excellent price and workmanship. Today, 8 years later I had a small problem. I never expected same day service on a Friday evening but Matt showed up early, diagnosed problem, had the part on the truck, quickly repaired unit and then checked for any other potential problems or concerns. Very professional- worth every penny! Matt himself exceeded my expectations. Not just a repairman but considerate and concerned about me the client. Great experience all around !

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