The Tech was very professional answered all my questions. Mrs Chrissy for customer service also did a very good job. Put my order in very quickly & response didn't take no time. I highly recommend tbeir services. IM VERY SATISFIED
Long Heating and Air just recently replaced my heat pump and furnace after after coming out to try and revive a 20+ year old system. I was given some options by their service technician (Angel) and after his recommendation, I decided it was time to buy new units. I then talked with Jason and he was able to help me find the best deal available, and he made me aware of the payment options, financing etc., and any discounts that they offer. There was not a high pressure sales pitch from the service technician (Angel) or Jason. We discussed what would best fit my budget and needs, and they were extremely honest and upfront from start to finish. I scheduled the appointment for install and Long Heating and Air installers arrived before the appointment time and finished in an efficient and thorough fashion. They cleaned up all old equipment and double checked gas lines, thermostat, electrical hookups and refrigerant hookups/lines for leaks or problems. Kevin, a member of the install crew, walked me through what they installed, made sure I understood the function of the thermostat, and did not leave until I was happy with their work. Spending your hard earned money for any type of service at your home can be stressful, but Long Heating and Air's team of people made this as easy and as stress free as it could be. I am grateful for their help and even more grateful that I have a company that I can rely on for support and service in the future.
You will not be disappointed with the service from Long Heating and Air Conditioning. Kyle was my service technician and hands down probably one of the best ones around. Kept me updated, found the issue quickly and got to work and in no time, back in business. Due to Kyle and his friendly manner, his integrity and overall interaction, I am now a life time customer. Thank you Kyle and Long, give this guy a raise!
I turned on the heat in my brand new home and it did not work. It was going to be 29° outside so I called Longs heating and air and they sent out their technician, Felix. He was very courteous in calling to let me know he was on his way. He had an awesome attitude for it to be 8 o’clock at night. I could tell the guy had been working his tail off all day just by the looks of him, and despite that he was very enthusiastic about getting the unit running, which he did.
We had our system stop cooling at 9:00 pm. We called the next morning and were able to schedule an after hours slot. The tech showed up at 4:30 and had us diagnosed and repaired in 20 minutes. He then checked the rest of the system and let us know everything was in good shape. He also told us that because he pulled the repair request from the on call tech, we would be charged the regular trip rate and not the after hours rate. He was friendly, quick, knowledgeable and explained everything he was doing. All in all a very good response to a situation we did not anticipate.
I HIGHLY recommend Long's Heating and AC, Inc. Jason, the sales/service manager, came out and quoted the job. He was extremely knowledgeable, professional, and genuine. The installation team, Tommy, Keven,& Bradley were amazing! The installation went smoothly and all three guys were professional, knowledgeable, hard working. They stayed on task until the job was completed! Everything was thoroughly cleaned before they left. I am thankful that I chose Long's Heating & AC, Inc for my HVAC installation! The installation was EXCELLENT! I think they are THE BEST!
Velveeta Smith
Felix is the absolute BEST!!! Very professional and knowledgeable. I’d prefer him for ALL of my services!
K G
The Tech was very professional answered all my questions. Mrs Chrissy for customer service also did a very good job. Put my order in very quickly & response didn't take no time. I highly recommend tbeir services. IM VERY SATISFIED
Derek Sims
Long Heating and Air just recently replaced my heat pump and furnace after after coming out to try and revive a 20+ year old system. I was given some options by their service technician (Angel) and after his recommendation, I decided it was time to buy new units. I then talked with Jason and he was able to help me find the best deal available, and he made me aware of the payment options, financing etc., and any discounts that they offer. There was not a high pressure sales pitch from the service technician (Angel) or Jason. We discussed what would best fit my budget and needs, and they were extremely honest and upfront from start to finish. I scheduled the appointment for install and Long Heating and Air installers arrived before the appointment time and finished in an efficient and thorough fashion. They cleaned up all old equipment and double checked gas lines, thermostat, electrical hookups and refrigerant hookups/lines for leaks or problems. Kevin, a member of the install crew, walked me through what they installed, made sure I understood the function of the thermostat, and did not leave until I was happy with their work. Spending your hard earned money for any type of service at your home can be stressful, but Long Heating and Air's team of people made this as easy and as stress free as it could be. I am grateful for their help and even more grateful that I have a company that I can rely on for support and service in the future.
Brittany Vaughan
Didn’t catch the fellas name but he was very nice efficient and professional.
Joey Buchko
You will not be disappointed with the service from Long Heating and Air Conditioning. Kyle was my service technician and hands down probably one of the best ones around. Kept me updated, found the issue quickly and got to work and in no time, back in business. Due to Kyle and his friendly manner, his integrity and overall interaction, I am now a life time customer. Thank you Kyle and Long, give this guy a raise!
Rob Shelton
I turned on the heat in my brand new home and it did not work. It was going to be 29° outside so I called Longs heating and air and they sent out their technician, Felix. He was very courteous in calling to let me know he was on his way. He had an awesome attitude for it to be 8 o’clock at night. I could tell the guy had been working his tail off all day just by the looks of him, and despite that he was very enthusiastic about getting the unit running, which he did.
Russell Paine
We had our system stop cooling at 9:00 pm. We called the next morning and were able to schedule an after hours slot. The tech showed up at 4:30 and had us diagnosed and repaired in 20 minutes. He then checked the rest of the system and let us know everything was in good shape. He also told us that because he pulled the repair request from the on call tech, we would be charged the regular trip rate and not the after hours rate. He was friendly, quick, knowledgeable and explained everything he was doing. All in all a very good response to a situation we did not anticipate.
Brenda Mattison
I HIGHLY recommend Long's Heating and AC, Inc. Jason, the sales/service manager, came out and quoted the job. He was extremely knowledgeable, professional, and genuine. The installation team, Tommy, Keven,& Bradley were amazing! The installation went smoothly and all three guys were professional, knowledgeable, hard working. They stayed on task until the job was completed! Everything was thoroughly cleaned before they left. I am thankful that I chose Long's Heating & AC, Inc for my HVAC installation! The installation was EXCELLENT! I think they are THE BEST!
Natasha Rybalko
Our AC and heating went out and Harold came in on a Saturday and fixed everything quickly and professionally... definitely request Harold!
Noel Brooks
Harold from long heating and air came today and was very respectful and knowledgeable. He made sure that all our concerns were addressed.