Maxwell was very thorough and precise with services provided. He even responded to our after hours concerns. Thanks so much for servicing our AC unit and efficient repairs!
Daniel was a consummate professional. He arrived at the scheduled time and explained all of the work he planned to perform. He was very polite and discussed an electrical part at the compressor that may conceivably need to be replaced within the next year or two.
We bought a new home this year and discovered our A/C was having trouble cooling our home. I called Long and they had someone arrive within a few business days. Our technician was Daquan, he was very professional and timely. He gave us details of our issue and answered any and all questions we had. We are glad we used Long!
Do not use this conpany for ac installation. Their maintenance seems good. However, their crew for installation is horrible. They use flex duct, and twist and turn the ducts, verious duct cross over each other causing some areas to be squished. They also break from original design because its 'easier' for them at the cost of the home owner. They also forget important cleanup/final setup. Had a maintenance guy not come address a different issue, my ac would most likely have caused leaks in my house.
This was the best experience I’ve ever had with a technician. Daquan came out, was smart, respectful, and very helpful! Thank you for fixing my A/C quickly, and thanks for a great interaction! We really appreciate it!!
My cover on the vent was very hard to open and close. Repairman from Longs HVAC took cover off tightened and replaced some screws and was able to fix the problem !! He was very courteous and did a great job!! Pleased to have them as my HVAC Specialist!! Thanks Longs!!
Excellent service. Very prompt and on time. I just can't believe how expensive parts are. Our heat went out on Christmas day. Two parts needed replacing: the gas valve (single stage) and the main control board. Both were shipped the next day and we had a working unit again. I'd definitely recommend Long Heating & Air Conditioning 👍👍
Long installed a new HVAC system . My heat broke on a Saturday and technician Ryan was here within an hour. My previous system was 18 years old so we decided to install new heat/ac. It was ordered quickly by Jason and installed on Tuesday by Kevin, Tommy, and one other. They were all very professional and explained the system to me. Excellent service and would recommend Long Heating and Air Conditioning to others.
Thanks to Long Heating my family can sleep comfortably with A/C. With one phone call they dispatched their technician Angel to my residence the next day. Diagnosed my problem and by the next day had it working. Long Heating worked with me every which way they could. Thanks again Long Heating.
Pamela Walker
Maxwell was very thorough and precise with services provided. He even responded to our after hours concerns. Thanks so much for servicing our AC unit and efficient repairs!
Jim Beck
Daniel was a consummate professional. He arrived at the scheduled time and explained all of the work he planned to perform. He was very polite and discussed an electrical part at the compressor that may conceivably need to be replaced within the next year or two.
Joshua Eggleton
The technician Angel was very nice and got the the job done. Very informative of what needed fixed and AC is running smooth. Thank you
Nancy Scoggins
We bought a new home this year and discovered our A/C was having trouble cooling our home. I called Long and they had someone arrive within a few business days. Our technician was Daquan, he was very professional and timely. He gave us details of our issue and answered any and all questions we had. We are glad we used Long!
Nikkita Hirayama
Do not use this conpany for ac installation. Their maintenance seems good. However, their crew for installation is horrible. They use flex duct, and twist and turn the ducts, verious duct cross over each other causing some areas to be squished. They also break from original design because its 'easier' for them at the cost of the home owner. They also forget important cleanup/final setup. Had a maintenance guy not come address a different issue, my ac would most likely have caused leaks in my house.
Never use this company for installation.
Nikki Sponseller
This was the best experience I’ve ever had with a technician. Daquan came out, was smart, respectful, and very helpful! Thank you for fixing my A/C quickly, and thanks for a great interaction! We really appreciate it!!
Jonnie Berry
My cover on the vent was very hard to open and close. Repairman from Longs HVAC took cover off tightened and replaced some screws and was able to fix the problem !! He was very courteous and did a great job!! Pleased to have them as my HVAC Specialist!! Thanks Longs!!
theTacticalCigar
Excellent service. Very prompt and on time. I just can't believe how expensive parts are. Our heat went out on Christmas day. Two parts needed replacing: the gas valve (single stage) and the main control board. Both were shipped the next day and we had a working unit again. I'd definitely recommend Long Heating & Air Conditioning 👍👍
Marianne B
Long installed a new HVAC system . My heat broke on a Saturday and technician Ryan was here within an hour. My previous system was 18 years old so we decided to install new heat/ac. It was ordered quickly by Jason and installed on Tuesday by Kevin, Tommy, and one other. They were all very professional and explained the system to me. Excellent service and would recommend Long Heating and Air Conditioning to others.
Oscar Restrepo
Thanks to Long Heating my family can sleep comfortably with A/C. With one phone call they dispatched their technician Angel to my residence the next day. Diagnosed my problem and by the next day had it working. Long Heating worked with me every which way they could. Thanks again Long Heating.