Long Heating and Air Conditioning Inc.

Called this morning and was able to get someone at the house in just a few hours. Kyle quickly diagnosed the issue and offered several options. I appreciated his knowledge and advice and he solved the problem. Thanks for the quick service!

We have a new mungo home and we experienced some issues with our heat yesterday. Felix showed up promptly after we called and solved the issue less than 20 minutes. Felix was awesome. He was professional, very friendly and explained exactly what was wrong and why. Highly recommend this company!

The repair person was very knowledgeable and made the repairs. We had a leak in the ceiling from the ac condensation he diagnosed the issue and made all the repairs. We are very satisfied with his work and recommend them.

We have a new home in Chapin, SC and used Long Heating and Cooling out of Columbia SC.
The technician, Maxwell was fantastic! He found the problem, which was a misplaced wire during installation of the system during construction. So glad it was under warrenty and Maxwell fixed it . We would definitely request him again to do any service to the HVAC system.

My dealing with Longs heating and air exceeded my expectations. Maxwell was extremely professional, prompt and knowledgeable. He went above and beyond and would highly recommend

We are in a new construction build from this year where Long installed our HVAC system. We lost heat at 2:30AM on Saturday morning and put our first call in upon waking at 8:00AM on Saturday. We were told that a tech would be here by 3:0pm Saturday/Christmas Eve. Come 4:00pm with still no heat, we called the tech and told him we wouldn’t be home the rest of the night and could wait until Monday morning if he would make us his first call since we first called Saturday We we’re assured we would be first. We thanked him and told him we hoped he would get home to his family sooner rather than later to celebrate. We got up this morning, put in an 8:00am call, told we would get a call back, another call at 10:30 which took 30 minutes to speak to someone, another at 1:00pm and this last one at 5:25pm We have yet to hear from anyone with an ETA. Everyone has been friendly and we thought we were doing a good thing on Christmas and letting the technician get home early.
We have had no heat now for more than 2 days. I would call another company but it would void our warranty. We have been nothing but nice and patient yet the last answering service representative, Martha was the most unprofessional, nasty person to deal with. All we have asked today is to touch base with the technician to get some sort of estimate on when they can get here but no response. This has been the worst experience! Hope if you have a warranty with them you don’t need them on a long holiday weekend.

Technician DaQuan was friendly and professional fixing our problem. He also took the time to explain what was needed and his commitment to not only completing the job but doing it right was refreshing!!!! The way DaQuan represented his company Longs Heating & Air is the only reason that I will continue to use them.

Outstanding experience. I'm in Columbia, and Long Heating and Air were the installers of our HVAC system. They have been on top of our services, and been supportive for multiple issues. Today (12/16/2022) Maxwell came for our semi-annual check-up. Incredibly professional, polite, walked me through each aspect of any concerns or issues. This is exactly the kind of service that makes sure I recommend their business to others. Thanks, and a special shout out to Maxwell!

I had a great experience with this company. The technician, Harold, was very professional, he quickly resolved the issue, knowledgeable. Excellent service!!!! Highly recommend.

Technician was Felix Evans. He was professional and very knowledgeable about the work we needed done. Highly recommend this company!