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    The Plumber Company Reviews - 100

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Brenda M.

    I just had Kyle E. and Kyle S. come out to replace an extremely old cast iron sewer pipe that was leaking in the basement. - The pipe was so fragile and it broke right at the basement foundation. They called the Owner Ron who came right away to take a look to see the best way to handle my situation. They carefully dug out and carefully cut what was left of the pipe on a fitting and replaced the leaking pipe saving me so much!! It looked like it would be a nightmare for me, but they were so careful and helped me so much! I could not be any happier with these guys and this company!! Would highly recommend!!

    christie-Jo Starvish

    We recently purchased a home and the water stopped running in one area of our house. The Plumber Company was there to answer our call immediately and had someone out within a couple of hours. They were able to quickly diagnose and unfreeze the pipes. Would definitely recommend them!

    Vincent Martinez

    Great company that service my HVAC system, maintains my boiler and did sewage pipe repair. The customer service is great and the plumbers are extremely good and professional. Highly recommend.

    Brian Brandt

    Seamless work every time. Impeccable installation of toilets, sink repair, and a remarkable job excavating subterranean lines. The subterranean excavation is a source of constant comment from other industrial professionals.

    They also did the sewer lines front and back for the whole house. The best thing besides being veteran owned is the general conscientiousness of the staff. They are clean cut, respectable, respectful, and thorough. They clean up as if it was a competition to win.

    We like them so much, we buy them pizza lunch each time and tip like Christmas. I just checked off 14 services they have performed. Wow. No issues with any. They are used by many owners I know!

    Diane Gauthier

    I highly recommend “The Plumber Company“!!! Brandon explained everything to us and told us what the other two plumbers I asked for quotes, never mentioned to us. The other plumbers were just going to bandaid the job and take our money! Then later we’d have to have the pipe replaced down the road. We had a back up and the two other plumbers never suggested putting a camera in the pipe line to see what was happening in the first place. When we saw all the roots in the pipe and the standing water in the pipe 15 feet from the house, we knew we had to go with Brandon (The Plumber Company)!!!! He is very knowledgeable and spelled everything out to us. The day of the repair Brandon and Lee did an awesome job of replacing our sewer pipe from the house to the street! They were punctual, professional and worked like dogs!!!!!!! Thank you so much Brandon!!!!!!! ❤️🥰

    Ian Collins

    Ryan was awesome. Great prices. They even returned and did not charge me anything when the unit didnt fire after cleaning. There was an existing broken wire and they fixes it and also grabbed filters that were in the basement and changed them out proactively. Walked through both units and was very polite to my tenants. Will use again!

    Annemarie Stella

    The Plumber Company scheduled an appointment for the very next day when other companies told me 3-4 weeks. The techs were friendly and fixed the issue quickly while explaining the problem. I thought the pricing was very fair. I will be using them for all of my AC/heat/plumbing issues in the future!

    Lynn Sweeney

    Needed a refrigerator connection and a pipe extension. First time I used The Plumber Co. I got fast service that was reasonably priced by highly professional and friendly technicians, Kyle and Jeff. The Plumber Co. will now be now go-to. Thank you!

    Tess Wheelwright

    I don't think I have never written an online review before, but our experience with this company was so upsetting that I am moved to warn others. We wish it were incompetence but we have to suspect deceitfulness: The Plumber Company was called to fix a steam leak and change a sight glass kit on our newish boiler, which was otherwise happily heating our house — and proceeded to present us with mounting bills, ultimately totaling in the $5,000 range — finally leaving our furnace disassembled, and cold, in February, as we tried to understand their changing diagnosis of the “problem.”

    Their tactics felt coercive and amazingly shady: to turn our boiler off (by sabotage of the pressuretrol) and chill us (and our small child) into giving in and paying their exorbitant fees for really dubious diagnoses.

    We finally — after paying the Plumber Company $1200 for what we learned was that few-hundred-dollar sight glass job; fool us once — found an alternative plumber, who swiftly remedied the (overblown, if not invented/created...) “problem” for a few hundred $.

    This experienced alternative plumber had to agree: It looked an awful lot like the Plumber Company had destroyed our pressuretrol, rather than replace the 25-dollar pig tail that was clogged and preventing the pressuretrol from functioning right.

    (I should have suspected further scams, in retrospect. In the question of the initial steam leak, they at first said they’d have to bring in a threader to replace ten feet of pipe, when in fact that ten feet led to nothing relevant — to a defunct non-essential industrial heater mounted on the ceiling in a basement corner. When I pointed out the meaningless of that section of the system, they backtracked about new pipe and the need for a threader, which if I hadn't caught would have been a 2000-dollar “mistake”.)

    The most upsetting day was the last, when they said if we didn’t want to pay $2300 dollars, on top of $1200 we’d paid for no good results, we could “turn the thermostat back on.” The thermostat was not off. We never heard from them again, after periodic calls from us to the company all day.

    Thank goodness for honest and knowledgeable plumbers/furnace technicians in winter, responsive and decent and ready to help new homeowners with young kids—- the perfect opposite of what we met at The Plumber Company. I recommend The Plumber Company to no one.

    Solangel Rodriguez

    BUYER BEWARE!!!! I called to make an appointment and they sent someone out right away. The person they sent gave me an extremely high estimate for the job. Explained that he would have to takedown a plaster ceiling to get to the pipe and assured me that they would reduce the estimate by 20%. I believe I was being price gauged. The very next day I had the problem fixed in less then an hour for a 1/3 of the estimate. I felt like I was being fleeced .

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