Reviews (45)
I have a great experience with Joseph, very professional, reflects the values of his company, explained and simplified his job to me, highly recommend this company
Outstanding company. We have had 3 or 4 companies come through to repair our HVAC sytem every six months - these guys found a leak nobody else could and saved us from having to spend thousands on a system replacement, all within the same day we called. Highly recommend for all your home HVAC needs!
Been trying to get a service call for 2 weeks as they sold me the unit 2 years ago but no one returns calls or messages-very disappointed
these folks are awesome!! very very professional, knowledgeable, courteous, and just always do a GREAT JOB!!
Nathan's team installed a new unit after my old one failed and now the house is so cold even though it's above 100 degrees outside. If you need any AC work done, call him, he will explain everything in detail and does excellent work.
I had a great experience with Nathan and Jim. They were communicative, professional, friendly, and talked me out of an expensive replacement. Our air conditioner hasn't worked properly the last few days despite having had another company look at it this past weekend. These two really got in there to find the issues. Our house is finally cool again. I will use this company again.
Nathan is a great guy, he really worked with me and explained everything that I needed and why. He didn't try to upsell me for things I didn't need. Great business and i will use agian.
I have been using them for 10 years. Fair price and awesome service.
This company was sent out by our home warranty company to repair our AC. They repaired our AC issues but did not plug everything on the control panel back in. Our home warranty expired in September, the same month total environmental repaired our AC. Now that it has started getting cold we tried turning on our heater and it would not work. We were referred to another company who came out within a few hours of calling. The tech opened our control panel and said “someone did not plug everything back in, here’s your problem” he plugged it all up and our heater is now working perfectly. He wrote us an invoice and said call the company who did the work, if they’re a good company they’ll make it right. We started with our warranty company since they’re the ones that sent Total Environmental out. After getting the run around they said this was on Total Environment and to speak with them. We called Total Environmental and explained our situation. They argued, became defensive and sarcastic and refused to help us. Happy Thanksgiving, Total Environmental. We will not be using you or ever referring your services. You had one job, thanks for wasting our money
TE HVAC had poor service with Warranty service, 3 months with no response and no help to resolve warranty claim. Had to switch vendor to Royal Air Heating & Air - with excellent respnse and resolve.
Do NOT use these guys. They are part of a home warranty scam where if they are sent by the home warranty company, all they do is look at the outside unit (even if that's not the problem) and report that its "improper maintenance" from dirty compressor coils in order to legally absolve the home warranty company of having to pay anything. I had three other HVAC technicians come out tell me my coils were clean and my issue was with the evaporator coil in the attic.
I scheduled the installation of my new heat pump and they never showed up.
Great customer service!!
Technician showed up on time, resolved problem the first time and was very customer friendly.
We called for emergency service and someone was there within the hour. AWESOME service!!!!! They did a great job fixing our AC!!!
I am so pleased with the service that Nathan provided to us. He knew right away what the problem was with our AC unit, and at no time at all, he replaced what needed to be replaced and cleaned what needed to be cleaned. He was knowledgeable and very professional. I will definitely use Nathan and Total Environmental Cooling and Heating again! Thank you for the excellent service! My family and I are very pleased! Thanks, Betty
Thank goodness they were able to help! My AC was out and it was miserable. They saved me!
In the worst summer in years, this company is able to squeeze in one more customer to bring quick relief. The tech was in and out of my house in 30 minutes. I was highly impressed with his knowledge. One quick look at my unit, conformation with his meter, and one trip back to the truck for parts, we were cooling down in minutes. Highly knowledgeable, skilled, and professionable. I’ll recommend them anytime
Not only great service but impeccable customer service!
People Rufuse to answer the phone or ever give us a call back. We’ve been waiting EIGHT days now for them to come and turn our AC back on butthey refuse to help us. They even sent a driver to our house yesterday who sat out front for five minutes so the GPS tracker would say he was at our place then drove off. If we weren’t being forced into using this service from our landlord we would of taken our business elsewhere a week ago. They Don’t Care.