Reviews (29)
James was very professional and honest. He was personable. I highly recommend him!
Jim was super busy, and still took time to come out and try to make us comfortable until he can come back out and give us a proper estimate! He is super knowledgeable and respectful. Thank you treating us like you would like to be treated!
Good job replacing my unit! Would use again.
Thank you James for being so patient with my indecisiveness and tons of questions and calls. Great experience with no pressure sales. Got the job done and cleaned up after and it looked just as it did before they came. They were prompt, communication was great and made sure all of my concerns were heard and answered. Honest and knowledgeable guy, great work
James was great! He took the time to explain everything and answered questions I didn’t know to ask. Very honest professional.
I love the work ethnic of James. He is very professional with the work and service he has provided.
James is very responsive and detailed in the work performed. I will use Phoenix Air services again in the near future and share with friends and family.
James was knowledgeable, friendly, timely and communicated well both about scheduling and what we needed. Fantastic service with very reasonable prices. I will definitely use this company again.
Very friendly service. Needed a second opinion on maintenace check, Did a thorough check showed me similar things that needed fixing, was upfront and honest about unit and what we could do to keep it going. Very pleased with service and looking forward to continued service with them
Phoenix check my system. They found a sound and the help finding the solution. Thanks
This is who you call when you want the best possible quality and service. He had been recommended to me from a client when we were in dire need of assistance because our thermostat went out at the beginning of the first super cold night of the season. He came out on the weekend without skipping a beat. He got us going immediately and was truly kind and fair. Because of that , we trusted him with the big purchase of a new heater. We had been told by the inspector the flame was the wrong color and it was dangerous. Same information from James when he was evaluating our heater problem. We requested a quote and he got us taken care of in about 3 days. The cost was super reasonable and the work was excellent. You can't overestimate being confident in the people you choose with such an important purchase decision. We will definitely continue to reach out to James for our system maintenance and if need be, replacement of our heating and HVAC systems.
James is very knowledgeable and passionate about the work he performs on your HVAC system. He found a few things on our system that will improve airflow through the vents and heat and cool the house more efficiently. Highly recommend
January 2023.UPDATE James and team handled a replacement of my HVAC unit and they did a fantastic job. The communication was clear and consistent throughout the experience. The work was great, fast, and affordable. I'm very happy with the result. July 2022. James knocked it out of the park. My AC broke in the middle of July and he was able to identify the problem and replace my motor with <24 hours notice. 10/10 would hire again.
James is a professional and trustworthy Man. I hope you have the opportunity to have him work with you. He goes above and beyond to make sure your equipment is preforming properly and looking it’s best.
Our AC got clogged and was leaking water, which could have caused major damage. James and his team came out quickly, identified the issue, fixed it in about 10 minutes and saved the day! I had a previous estimate to fix the issue of $800. James did honest work, showed me what he was doing, and billed me a fair price of about $200!!! He is as honest as they come! Highly recommend.
I can’t give enough stars to this company. Called them up to due to Air conditioning wasn’t working and the Owner James came out that day and he got the system running which was 17 year old outside and 22 on the inside system. We new it was time to get a New full Air conditioning and heating system in the house. He quoted us a great price and had the new system intalled on Saturday by a great installing team which was very clean and professional. If I could give them more 10 stars I would. I would highly recommend this company to anybody.
Spoke with James today about replacement options for our 5-ton Central Air Unit. James was very professional and knowledgeable of the industry, and his 36 years of industry experience was obvious. While we havent decided which route we will take, I am very confident in recommending James for his professionalism, responsiveness, flexibility, customer service and knowledge!
PHOENIX AIR is AWESOME ! I've been having a problem with my a/c for over a year and have done a few fixes here and there but finally decided it was time to get a new one as the old a/c was seeing it's last days - so I called James at PHOENIX AIR and he did a temporary fix for me so that I could stay cool and I decided, without him asking me - that I had decided to get a new a/c. He gave me a quote that afternoon and it was even better than the 'other guy' that had quoted me a year ago! James and his company are TRUSTWORTHY, FAIR, CLEAN, DEPENDABLE and REASONABLE ! They ordered the new HVAC unit, the whole unit came in within a week and they came out immediately and replaced my old with my NEW ! Not only did they replace the old, carry off all the old parts, but his guys were courteous, did their job expeditiously, laid down mats etc on floors, didn't leave a spec of dust or dirt or parts at the house AND they also patched up the holes that were in the HVAC closet from the previous company that put in a unit 15+ years ago. The previous company did a horrible job with punching holes in the wall and not filling in - BUT James' company/Phoenix Air patched EVERYTHING without me asking them to do it. They're awesome ! and they also follow up to make sure everything is working. Luv their work!
James first took care of my elderly neighbor after Precision gave a bid of $2800 for repair. He repaired immediately for $1700. We had him install our new a/c and he was professional, explained everything in detail, on time, and called later in the day to make sure all was working well. Hands down the best in the business, highly recommend this man!
James was a life saver! After receiving a quote from another company that wanted to charge me $7K for a whole new unit I thought I would get a second opinion. I called Phoenix Air and James answered immediately. He told me over the phone from what I told him was going on he didn't think I needed a new system (THANK GOODNESS!) He arrived on time and quickly found and solved my issue . I will ABSOLUTELY recommend this company to anyone that needs HVAC help and I will be signing up for their annual maintenance service. Thanks again James! :)