Reviews (60)
Incredibly professional and quality work. Nick, Justin, Drew, and the other technicians that I’ve worked with are kind, hardworking, professional, knowledgeable, and their work is top notch!
Thorough, professional, clean, friendly. THS leaves me without worry heading into either the cold or hot months.
NIck did a great job. He repaired the problem with the AC very quickly. He also gave me information about installing a new AC. There was no pressure. He just gave me the information to enable me to make an informed decision. This was a service call late on a Saturday. But, Nick was very polite, personable and helpful.
Always very impressed with the level of professionalism of the staff
We had a Thornton crew come out to professionally clean our ducts. The crew did not communicate anything that they were doing, and I had to call to ask about some things later. To make it worse, our ducts did not pass sample testing by an independent inspector. The swab the inspector used to gather the sample came out black, and he didn’t even believe that I’d had the ducts professionally cleaned. I also contacted the company about this, and they never bothered to respond. When I first called, before I paid, the customer service was great. Good ole bait and switch here.
AC not cooling. 1 call, on site in 1 hr. Repaired and back in business. Excellent and courteous service. My go to guys for HVAC service.
I'm not great at writing reviews but I wanted to say that Ben did a great job and was super nice and professional. Thank you!
Nick repaired our generator. As always, he’s super professional and easy to work with.
Thorton bent over backwards to get our new system in quickly. Gave us a great price and pro installation as well!
Thornton did just a fantastic job. I spoke repeatedly with Brian before we decided to go with them for the installation of a new air conditioning unit. They showed up exactly when they said they would and the whole day, they were professional and careful. At multiple steps along the way, they would pause or change something small just to make sure it was done exactly the right way. I cannot recommend them enough.
We have been using Thornton Heating and cooling for at least 11+ years for our home and our rental property. As is clear when I interact with the courteous office staff as well as the knowledgeable and friendly technicians, this business clearly values customers and takes pride in providing outstanding service. Thornton people are prompt, reliable, professional—it’s a pleasure to work with them. Highly recommended.
We had mice in our AC the wires were a mess. Nick came out and took a look at the mess, and in 2 hours had our air conditioner up and running. Nick saved us thousands of dollars, as the two other companies that came out were only interested in selling us a new air unit instead of trying to fix it like Nick did!! Thank you so much Nick and Thornton Heating Services Inc You are our future go to HVAC provider..
Thornton always does a great job! Nick went out of his way today to get the proper filter for my unit. Thanks!
Wonderful experience, Thornton is always professional and friendly. Every time they help us with our air conditioning and heating it is easy and fast. Today we had a very good experience and the problem was taken care of.
The team worked extremely hard and gave us excellent service. We are so happy to be their customers and we highly recommend them.
On time, professional service, I've had this system for 12 yrs with absolutely no problems
Semi-annual service. On time and efficient. Always great service.
Always have a fantastic experience with Ben who is very thorough and always takes the time to explain everything that was performed and answer all my questions.
Great service!
Courteous, detailed, and communicative. Great service!