One Hour Heating & Air Conditioning of Pittsburgh

I had the misfortune of my ac breaking on Fourth of July weekend and it’s miserably hot. Called one hour heating and had them out very quickly. Jacob was awesome and found the issue within 10 mins. He also was great with explaining everything I needed to know for preventive maintenance. Highly recommend their service, knowledge, urgency, and price. Thanks again for amazing service.

Ron was professional and provided thorough information and quote for possibly furnace replacement

The 1 hour service was as described. The job was done well and professionally. It was the lack of transparency that made me unhappy. When the job was done I was handed a huge bill. I thought Bryan should have explain to me what the diagnostic and repair costs would be before commencing. I understand it was a Sunday and I was prepared to pay a premium.

Nick was friendly and checked out all the HVAC system

Ron was very good at checking my heat pump and furnace. He also enlightened me about how to use my thermostat better.

Called 1HH&ACoP on 11/5. They were there that afternoon to fix a blockage in the condensation drain. They fixed it 12 months earlier, but it recurred. That's not what burned me. On 11/5, the service tech assured me that the problem had been fixed. Then,. as he did the year before, tried to sell us on a pump system for $700. Since it was the second time he was there to correct same issue a pump system might have been the right call, but why fix the issue, charge us $300, and THEN pitch the more expensive fix? A day later, it was obvious that the blockage had not been fixed, as there were two trickles of water. I called to ask if they could come back and do the job properly. They put the tech on the phone and he immediately pitched me on the $700 pump solution. My response was immediate: "Why would I think you could install a complex pump system when you can't even fix a blockage?" Then he hung up on me. Look at this from the consumer point of view: I called to have one thing fixed. I was told that it was and changed for the work. It was not. fixed. Then, brazenly, was pitched on an expensive solution, but only after other work had been done. The incomitance demonstrated in answer this call suggests that they have surrendered their claim to any further business from me and you would be wise to avoid using them as well.

My technician was Jason. He was professional, knowledgeable and honest. I'm a new home owner and central air is also new to me so I don't know much. It just needed simple things like regular upkeep and cleaning.

He only needed a few minutes to figure out the problems. He then fixed the problems and gave me very helpful info how to keep my air-conditioner running efficiently.

I will 100% recommend them to anybody and I will definitely use this company in the future for any problems I have. My house is cool again! Thank you so much.

This company is wonderful and honest. They went through exactly what we needed and worked with us to get us the best price available. Jason was so helpful and easy to reach throughout the process. The technicians’ work was thorough &, even though they had to work around weather, they were able to complete the job within our scheduled time frame. Thank you for all the hard work!

Jason at Pawlak was on-time for his appointments and was very thorough in his work. He is very knowledgeable and gave me a price on the work up front and followed through with the work just as he said. He was kind to give time to thoroughly answer all of my questions.

Excellent! Our AC died during the mid 90s days of summer, mid July. Our normal place couldn't help for days but Jason came right over! Our AC was fixed in ~1 hour. He had the part in his truck and the bill was super reasonable. No complaints! Call now!