Rose City Heating & Air

He was great! Appreciate the fast and honest service.

Very professional, friendly, quick and efficient. Thank you for the flexible schedule and timely repair.

We were very impressed with Rose City from quote to AC installation. Sterling was super knowledgeable and their quote was very competitive. Since they were able to schedule us relatively quickly, we selected them after receiving several quotes from other companies. They were professional and quick and made sure everything was in perfect working condition before leaving our house. We've already recommended them to friends!

I found myself in an HVAC predicament in the middle of a heat wave in Portland. Rose City Heating and Air was able to squeeze us in. We were very impressed with the communication by Ryan and Christie. They us know exactly what was happening every step of the way and did an amazing job! Will definitely be using Rose City Heating and Air in the future.Thank you for helping me!

Rose City Heating & Air just finished installing a new gas furnace and AC unit for us and we are so happy. The entire process was made easy and handled very professionally. Jeff came out and gave us the estimate and was very helpful and knowledgeable. Sterling was the installation technician and he did a fantastic job. He cleaned up after installation, wore shoe covers and a face mask due to COVID. Thank you so much you guys you run a top notch business.

We just had AC added to our home. It could not have gone more smoothly. Jeff Pangborn came out and quoted the job, and was very thorough and professional. The quote, which was reasonable, was essentially the same as another company, but we went with Rose City based on a recommendation from friends. We're very glad we did. The installation team was excellent. They were on time, communicated well, and they worked independently all day, so we could continue working our remote jobs, undisturbed. And best of all, there were no surprises! A couple of the other companies from whom we received higher quotes, definitely seemed to "pad" their quotes - one citing potential installation issues, and the other itemized things such as the electrical installation and thermostat, which were much higher. The Rose City quote was all-inclusive, and Jeff didn't try to upsell us on anything. And since he's the owner, we trusted that it was accurate and there would be no hidden costs, which there were not. It was all very simple and straightforward. Now we have AC for the first time ever, and it's working great! The new thermostat, which is connected to our phones, can be adjusted remotely at any time, which is really convenient. We're also pleasantly surprised by the low noise level of the American Standard compressor. We couldn't be more happy with our new AC and with Rose City Heating & Air. Highly recommend!!!

They came out right away and Ryan solved my problem immediately ! Really nice to,work with.

Paul and Steve are great. Thank you for coming by, easy scheduling and great service. Went above and beyond despite some problems with our building. Would come back with any HVAC problems in the future.

Rose City saved our hides! We were incorrectly told by another company that we had a catastrophic furnace failure that required complete replacement. We initially worked with Jeff who came out to give us a bid on a new furnace. He alerted us to several significant complicating (and potentially very expensive) issues that none of the other companies had mentioned. He offered to serve as a sounding board for questions as we sorted out our plans. Eventually, we decided to pay Rose City to do a service visit to confirm the initial diagnosis. Jeff sent one of his most experienced guys, Pat, who has decades of knowledge, to take a look. He was great! He methodically started at square one and looked over our furnace. We had been warned that our problem could be dangerous and he took safety steps that made us feel very comfortable as he worked. He ultimately determined that it was a faulty electronic control board and NOT a catastrophic heat exchanger failure as we had been previously told. He wasn't 100% positive, but felt like we should replace that first and see if that solved our issues. It did!! After 2 weeks without heat, Pat had us up and running in 1.5 hours and for less than $500! Please note that we had been given replacement bids up to $11,000!!!! We were THIS close to reluctantly replacing our furnace. After the furnace was functioning, he turned it off and on 4 separate times just to make sure that everything was working and continued to make safety measurements (for CO). We are SO glad we called Rose City and really appreciate the time and effort Jeff and Pat put in to help us out! Thanks again guys!

Huge thank you to the technicians that have helped us and so many of our tenants this year. Thanks to you our tenants have heat. Kristi, is excellent and efficient. Beyond impressed with how quickly we are able to get service scheduled during such trying times. - Property Manager