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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Pioneer Gas Furnace Reviews - 91

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
slocumnavigator

Gave us the best price for a new furnace and install, with warranty included, and have always been courteous, prompt and pleasant. We've had regular checkups for the furnace and they have never wavered in their service. Great company.

Peter Smith

Pioneer is a great company. They aren't afraid of working with HOAs in downtown condos. Their crew was timely and did good work installing a rooftop AC unit for our loft. They did a great job moving through the permit process, coordinating with our HOA and the city, and saving us some major headaches. If you're looking for quality work and good customer service, especially downtown, go with Pioneer!

Natalie Soldan

Our heat wasn’t working when we got home from work. I called Pioneer’s after hours phone and someone got back to me within minutes and then Mike came out to our house within 30 minutes. He not only fixed the issue with our furnace, he gave us tips on our sump pump, and a variety of other issues we had been saving up. Mike, thank you!!!! You are the best!!!!

Joe Lopez

Excellent service. They answer all my questions and give really good suggestions on keeping our furnace working great. 10 year warranty free warranty a real plus. I did a lot of research on many companies. I would and do recommend Pioneer to anyone.

Cyd Gann

Very Professional and Friendly. They come in did the work, respected our space, never left a mess. I would highly recommend them. Good local company you can always call and talk to a real person, or they will call you back. ha

Mary Seitz

Since Spring 2013 Pioneer Furnace has installed a new Carrier high efficiency furnace and a Carrier AC in my home, and done the annual fall checks on 2 ancient furnaces in my 103 year old rental duplex. Upon Phil's advice, in Nov. 2016 the 40-year-old furnace in one duplex unit was finally replaced. When the other needs replacement, Pioneer will do the job.

I have been very pleased with their professionalism, their competitive pricing, and their 10-year warranty with an annual service appointment..

New owner Mike and Phil have particularly helpful, as has Molly in the office with scheduling and rebates.

Shel l

We had a problem with our furnace this morning and within 2 hours Mike came out and fixed it. He was friendly, efficient and a real pro. I cannot recommend Pioneer enough. They are terrific!!

Kevin

Pioneer gas was extremely helpful with the beat way to get gas to my kitchen, fireplace, and BBQ. The work was completed promptly and of great quality. I would not hesitate to have them attend to any other natural gas needs I may have, including recommending them to family and friends family.

Andrew Baird

I just don't understand what has happened to a company I've used for years. I tried to schedule a furnace tune up in June, they were so backed up they booked me for the last couple days in July. I waited but nothing ever happened. I called to try and get on their schedule the beginning of September but the lady just argued with me saying I was a no show at my own house. I kept trying to be put on the schedule but all she did was argue. That afternoon I called Jacobs heating and they put me on their schedule for next week. I won't be using Pioneer anymore. I just don't want to be lectured. No one ever followed up with me.

Feroshia Knight

By far one of the most reliable, honest and professional companies I've ever hired. I had originally called Pioneer Gas to help me in the midst of a snow-storm crises where my furnace decided to up and quit. I suspected that my 23+ year old furnace had seen better days, so I wasn't surprised by the "bad news" ... But what was surprising is they didn't try to sell me the most expensive model, but were honest about my needs. They also discovered that I had a secret "second" filter in the house that needed to be replaced. They didn't charge me for this, and since then my furnace can now breath, and I'm more then warm enough with a lower heating bill.

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