Pioneer Gas Furnace

Pioneer Gas Furnace is a great business. They offered a good quote for A/C - and didn't quote us for a bunch of things we didn't want (which other shops did). Thereafter, we've had them perform yearly inspection and maintenance, and they're always on time and super professional.

Bought a house 4 years ago, installed a gas furnace with Pioneer. Things seemed to be fine during its use. Decided to sell the house, and Pioneer was too busy to service the furnace, so a different company came over. Both the technician and the buyers' inspector questioned if the PVC piping was up to code or not. Both Mike (the owner) and his assistant were adamant that it was fine. It took multiple emails and phone calls to convince Mike to even come out and take a look. When he came over, he was rude and seemed to be irritated that he had to come out. Within 5 minutes, he told me that, yes, the PVC pipe was wrong, and it wasn't up to code. He told me some story about his supplier sending the wrong kind of pipe to him for awhile, and "I thought I caught all the houses" that had the wrong pipe. But if that was the case, why was he and his assistant so defensive about the piping when I called and emailed? Thankfully, the buyers were ok to have the correct piping installed after the house closed, otherwise Mike and his incompetence and defensiveness would have derailed the entire sale.

Mike and Kasin (sp?) we're outstanding. On time, trustworthy, extremely nice, and got the job done even though the parts supplier messed up and they had to make a double trip. Could not recommend more highly, even our dogs loved them!

from the phone call to the person who came to our house it was all smooth. The person who came to the house to do the repair was nice, personable and knowledgeable. Offer various options and even did a second assessment in another unit. He showed his concerns and what would he recommend and the level of priority.

Thanks Pioneer Gas for having such great employees who care for what they do and they do care for the families they service.

They had the best price and a very good product. Unfortunately, their product didn't support my Nest thermostat, and their thermostat comes with an ugly display that lights up the room at night. But the variable-speed furnace greatly improves home heating with less noise. It seems like the furnace is often not running but the home is warm nonetheless.

Apart from the furnace itself, the customer service was great and everything was done as Pioneer said that they would do it - very professionally.

When I needed some immediate assistance on a Friday afternoon, Pioneer sent someone within the hour. The problem was a defective part and they replaced it and did not charge me for the visit. I was so grateful because I was also having company in the next few days.
Pioneer sold me my furnace, installed it, have inspected it for me and all my interactions have been good. They also provided service on a gas fireplace that was purchased elsewhere a few years ago. They did an excellent job and adjusted a fan so it was no longer noisy.

Pioneer Gas Furnace was recommend to me by a friend eight years ago when I needed a new furnace installed. Since then they have done an install on an air conditioner, another air conditioner when we moved to a different house plus all the maintenance on our furnace, air conditioner and fireplace insert. Needless to say I have had terrific service from all their staff and the work has been top-notch. I have recommended them to several friends who have been more than satisfied with the work done by them. I highly recommend Pioneer for any gas appliance work.

They did our furnace over 5 years ago, service our systems every year and just did our new AC. Very professional, Mike is very knowledgeable and their prices are very competitive. Can’t ask for anything more

They did a great job with our tankless water heater install & gave us the best bid out of 3.

Pioneer Gas Furnace has been my go to HVAC company for over 20 years. You can count on them to get the job done right the first time and their pricing is competitive.