Bridge City HVAC

Bridge City took on a difficult repair that I had to fire another contractor from. The other contractor seemed to "milk" the project, making multiple trips just to diagnose the problem, with eye-watering bills each time. I fired them, and called a few other contractors to get help and some of them refused to help or never called back. Bridge City gave me a ballpark estimate up front, and stuck to it very closely. They put together a clear plan beforehand and explained it very clearly. They worked the manufacturer who are notoriously difficult to work with, to get a new condenser coil for the rare low-profile unit I have. They absorbed the cost of the coil, trusting that they will be reimbursed under warranty. Then they tested everything thoroughly and clearly explained it every step of the way. Thanks to Fode and Kenny for doing an excellent job, and taking a burden off my mind.

Arrived on time. Carlos and Fode were professional and friendly. They explained what they were going to do and at the end talked through the unique things about my heating system. Went above and beyond to answer my questions and give me a clear diagnostic picture of what was going on. I highly recommend them!!

We recently had an air conditioning unit installed by Bridge City H&R in our First Addition, LO, home. From the initial phone call to request an estimate, to the final building inspector approval, this project was well executed by Fode and his team. The company offered a plan that exactly met our needs. They did not try to 'up sell', but instead provided an option that maximized the value of our existing equipment while matching a new Lennox AC to the capacity of our existing forced air furnace. We got what we needed, but no more. Communication was excellent, the equipment works beautifully, timelines were met, and the estimate was not exceeded. If someone needs HVAC work done, Bridge City needs to be at the top of the list. They are honest, hard working, and extremely competent. They keep their timelines and appointments. Above everything else, however, we felt that Bridge City understood our needs and provided a package that met those needs with first rate equipment and materials, and at the lowest price we found. They are a first-rate, value proposition, and they do what they say they will do. We highly recommend them.
John and Teri R.

I know this is going to sound like a "bought and paid for" review but Bridge City really did save the day for us.

We missed the heatwave here in PDX last week but our house didn't. While we were away, our AC/furnace blower was running 24/7. All that activity caused our furnace's capacitor (basically an overload protecting battery) to fail. Once that capacitor went out, the fan stopped blowing air making our AC non-existent.

When we returned, it was late at night (and we'd set our away temp to 80º) so we didn't realize our AC wasn't cooling our house right away. The next morning, we opened the doors and windows to get the week-old air out. However, by the evening, with people and dogs moving about, our house heated up to a balmy 82º.

The following day, I called Bridge City HVAC due to the positive reviews I'd seen on Nextdoor. I talked to a super friendly rep, Jessica, who scheduled me for an HVAC tune-up. Because of the heatwave, they were booked solid through the week but she still got me scheduled sooner than expected. That night, it crept up past 80º once again so I opened all windows in the house and slept downstairs to try and stay cool.

This morning at 8am, the temperature in the house dropped below 65º which caused the furnace to kick on. The furnace heated up but the blower didn't send any of the heat into the house. Instead, the furnace heated up to the point where it burned all of the dust, spiderwebs, and accumulated sawdust inside which sent smoke into all the vents, into the smoke detectors, and triggering a visit from Lake Oswego's finest.

I called Jessica back and said that my HVAC tuneup became a bit more complex overnight. After telling her the story, she immediately went to work finding someone in our area who could take a look at what was going on with our blower. Less than two hours later, we had a Lennox rep looking at our furnace and giving us an education on why we should schedule regular maintenance on our HVAC system (point taken).

Next week Bridge City will be coming out to perform their tune-up on both our heating and AC. I'll likely be writing another review after that but I couldn't believe how quickly Jessica made our problem HER problem.

Seriously, we couldn't be happier to have Bridge City as our local HVAC specialist and will heartily recommend them to anyone needing emergency repairs.

Bridge city HVAC came highly recommended to me, and they did not disappoint! They were thorough, did excellent work, and answered all my questions. I would highly recommend them.

We had our 1987 furnace serviced and are very happy with the work done to keep it running as long as possible. They even went the extra mile and gave us tips on how to improve the efficiency of our ducting that was causing poor air floor to our upstairs.

This company is by far the best I've worked with. They are so knowledgeable, and every visit will leave you with a clear understanding and confidence that you're job will be done right. They are problem solvers and accommodating, and will leave the customer feeling like they had a positive experience.

Bridge City did a very nice job repairing my furnace on short notice. I’ve used them for several years now and find them to be very conscientious in their work, rates are reasonable and their service is always very timely and friendly. I would highly recommend them.

On a cold November day, our heating system went out. We moved into our home a few years ago and kept the 1992 unit clean and replaced filters regularly. I called the company that installed the system and has been mailing me come ons since we bought the house. They weren’t very interested in helping us out. They said they could come over in a couple of days. The narrowest time frame of arrival was between 12p and 5p. I don’t know about you, but I can’t afford to block out 5 hours for a less than one hour assessment. Then I called Bridge City Heating and Refrigeration in Lake Oswego. The office manager, Jessica, said they were pretty busy but would see what could be done. She called back very quickly and said someone would be out in a couple of hours. She called again to let me know precisely when to expect the technician, Freddy. Freddy assessed the situation, answered my questions and said he would get back to me soon. True to their word, they got back to me quickly and with a couple of options. Unfortunately, the parts from the manufacturer were so expensive that it did not make sense to repair the 25 year old system. Instead they gave me a bid for a replacement system and threw in an internet discount in addition. The new units are all expensive but Bridge City’s price was quite fair, even more so when they kept it the same no matter what they encountered. It gets even better, they got the parts the same day (Friday) and started work on Saturday and continued on Sunday! No service company I know of in recent memory would work through the weekend. Fode, the Lead Technician of this community conscious company, and his assistant, Kenny, were on site the entire time. Fode’s knowledge, expertise and good humor was much appreciated. He surmounted several unforeseeable installation obstacles and, despite having to use more time and materials than expected, kept to the originally quoted price. The result, a solid system, great installation, incredible work ethic and a reasonable price. Clearly, I highly recommend Bridge City Heating and Refrigeration to anyone in the Portland area.

Bridge city came to my home quickly, diagnosed the problem, and repaired my furnace. It quit working right in the middle of the previous cold snap.
They were professional, personable and did not try to up sell me, or try to convince me to do more than I needed.
I highly recommend them.
Five big shiny gold stars.