The whole crew was great from the installation or the unit to the electricians! The installation wasn't easy and it was freezing cold outside but they were all rockstars. The ductless system is up and running perfectly thanks to their hard work.
Had new heat pump installed yesterday, today ground around outdoor unit was wet with a milky and oily substance. Called Associated and Chad came out to inspect the unit very quickly and found the oil was just assembly oil and assured me the system was fine. He cleaned the system off with degreaser so it won’t happen again and if it does it will be an an actual problem. I would also like to point out that I’m very happy with the installation team. Tobin and Shawn and Shawn’s partner whose name escapes me were all very professional and got the job done very quickly. They’re electricians Kelly and his assistant were excellent as well and I was very impressed that they replaced the old aluminum wire with new copper even though there was nothing wrong with the aluminum wire copper is better especially when using the size conductors. I was also surprised at how quick the electricians were able to do the job. If he was commercial I would hire him for my jobs.
Max came in to do some follow up testing, install a door and take care of some outstanding issues. He did a great job and answered all of my questions or directed me to the appropriate person. He was polite, knowledgeable and got the job done quickly.
Service call and new HVAC system. Quick, courteous response, gave lots of good, non pushy info. Had records from the previous owner on the system from a decade ago and sent out a very communicative and kind technician for a tune up. Decided 6 months later to get a new HVAC System. I interviewed 5 other companies in town for a new HVAC system. Besides Alpine having locked up Costco, Lowes and Home Depot bids (I found out after signing up with each plus the person they sent was condescending and rude), Associated was hands down the best representation from start to finish AND came in about $3000 less with basically the same system perfect for our home size and a better warranty (including parts AND labor). Greg is the perfect guy to have up front. He was kind, courteous and had visuals and charts of a VARIETY of choices that fit our needs and budget. All the workers were friendly and got the job done with professionalism and no nonsense. Everyone of the five men on the day of installation had a specific job with Bryson as the lead. I could here them patiently and respectfully talking to each other, working out any issues that came up (due to my home) and several quick calls to a very organized office staff. They even have their own electrician who is working with the team. Thank you Associated! We love our new MUCH quieter system...
The office called this afternoon to say they had a cancellation and would I like for them to come by to do my annual maintenance. Their technician was in the area and could be here in 15 minutes. Was a perfect day for me so I said yes and Max was here literally 15 minutes later. He was professional and polite and very, very thorough with my ductless system. He did all his maintenance stuff and explained in detail what he was doing and what we can do to improve performance of our units. Thank you Max and Associated Heating! You guys are awesome!!
The crew at Associated Healting and Air Conditioning was spot on! I have a custom home and they listened to all my concerns about placement of units and keeping the ductless lines from spoiling the asthetics of my home. From start to finish, the team was a pleasure to work with. HIGHLY recommend!!
Awesome service. On time, polite and personable technician. Cade did a great job of servicing my ductless system and educated me on how to use the system effectively. A+++.
Heather Shulmire
The whole crew was great from the installation or the unit to the electricians!
The installation wasn't easy and it was freezing cold outside but they were all rockstars. The ductless system is up and running perfectly thanks to their hard work.
Shelle Lowery
They were courteous and professional. We've used them for several years now and never had any problems.
Brandon Austin
Had new heat pump installed yesterday, today ground around outdoor unit was wet with a milky and oily substance. Called Associated and Chad came out to inspect the unit very quickly and found the oil was just assembly oil and assured me the system was fine. He cleaned the system off with degreaser so it won’t happen again and if it does it will be an an actual problem. I would also like to point out that I’m very happy with the installation team. Tobin and Shawn and Shawn’s partner whose name escapes me were all very professional and got the job done very quickly. They’re electricians Kelly and his assistant were excellent as well and I was very impressed that they replaced the old aluminum wire with new copper even though there was nothing wrong with the aluminum wire copper is better especially when using the size conductors. I was also surprised at how quick the electricians were able to do the job. If he was commercial I would hire him for my jobs.
Max came in to do some follow up testing, install a door and take care of some outstanding issues. He did a great job and answered all of my questions or directed me to the appropriate person. He was polite, knowledgeable and got the job done quickly.
Marlon
Service call and new HVAC system.
Quick, courteous response, gave lots of good, non pushy info. Had records from the previous owner on the system from a decade ago and sent out a very communicative and kind technician for a tune up.
Decided 6 months later to get a new HVAC System.
I interviewed 5 other companies in town for a new HVAC system. Besides Alpine having locked up Costco, Lowes and Home Depot bids (I found out after signing up with each plus the person they sent was condescending and rude), Associated was hands down the best representation from start to finish AND came in about $3000 less with basically the same system perfect for our home size and a better warranty (including parts AND labor).
Greg is the perfect guy to have up front. He was kind, courteous and had visuals and charts of a VARIETY of choices that fit our needs and budget. All the workers were friendly and got the job done with professionalism and no nonsense. Everyone of the five men on the day of installation had a specific job with Bryson as the lead. I could here them patiently and respectfully talking to each other, working out any issues that came up (due to my home) and several quick calls to a very organized office staff. They even have their own electrician who is working with the team. Thank you Associated! We love our new MUCH quieter system...
Debra Burke
The office called this afternoon to say they had a cancellation and would I like for them to come by to do my annual maintenance. Their technician was in the area and could be here in 15 minutes. Was a perfect day for me so I said yes and Max was here literally 15 minutes later. He was professional and polite and very, very thorough with my ductless system. He did all his maintenance stuff and explained in detail what he was doing and what we can do to improve performance of our units. Thank you Max and Associated Heating! You guys are awesome!!
Randy Flowers
Kelly was honest and super helpful. We will be using yall for our generator advice/needs
Krista Blom
Company was fantastic, they came out and did a bid for free. Alpine kept all cost at bid price. They were on time fast and efficient.
Jeremy Sweeney
The crew at Associated Healting and Air Conditioning was spot on! I have a custom home and they listened to all my concerns about placement of units and keeping the ductless lines from spoiling the asthetics of my home. From start to finish, the team was a pleasure to work with. HIGHLY recommend!!
Sharon Young
Cade did a good job with the yearly maintenance of our system. He was efficient, knowledgeable and interesting to visit with.
Nola Rosenthal
Awesome service. On time, polite and personable technician. Cade did a great job of servicing my ductless system and educated me on how to use the system effectively. A+++.