Dale and Lees Service Inc

Doug from Dale & Lee's was out today to check out our heating and cooling systems. He is always professional, courteous and polite! Each year, we depend on them to come out both in the spring and fall to insure our systems are working efficiently and safely! We have been using Dale & Lees for many many years!

Super fast and friendly service. I called Dale and Lee's Service and spoke to a lady that said she would page a technician to have them call me. Being late on a sunday Doug called me within 5 minutes of being paged and immediately came out to look at my A/C. He fixed it within just a short time, and explained to me what was going on and showed me pictures. Just before he left he made sure the door he opened was locked and the gate was latched.

Billy Johnson serviced our unit today. Top notch guy. Man who keeps his word and does the customer right. I appreciate a company that has those kind of people. Lady who answers the phone kept me fully informed on when to expect Billy. It was a great experience and I will use them to service my air conditioner in the future.

After reading the good 5 star reviews on google, I opted to work with Dale & Lee’s on a warranty claim with my A/C. Unfortunately, my experience was the opposite. After it taking multiple trips out here in the span of a week to diagnose the problem, I get an email saying “all we can do is get the coil and install it for you and you pay us the $500 + freon but we do not deal with warranty companys you have to handle that.” On top of this unprofessional response and unwillingness to work through our warranty service, we also got a duplicate invoice of $75 in the mail, which we paid 2 wks ago. Will definitely NOT being working with this company again!

We used Dale and Lee's when our unit kept malfunctioning overnight. Claude and Doug inspected every single part to figure out what was wrong, which was tricky because the problem was intermittent and the unit would start working by the time they arrived. Their due diligence paid off, and Doug found and replaced the faulty part. He even got rid of the annoying gurgling noise the condensation drain has been making for ten years free of charge! We appreciate the timely service...every time we called, they arrived within a couple hours...and their persistence to find and solve our issue.

After using (and being very disappointed in) a very popular heating and air company in Tulsa I went with a neighbors recommendation and called Dale and Lee’s. Best thing I could’ve done. I’ve had them out to the house several times for different problems I’ve had from heating and air to plumbing. Every tech that has come out has been amazing! If you’re not calling them you’re making a huge mistake. The only company I call now.

My A/C went out in the middle of the summer during peak service call season. I called one company in Tulsa and got an appointment for the next day. I did more research and found Dale and Lee's Service and called to see if they could improve on the time and they were on the property in less than an hour of me calling. Ethan was on-the-spot and had the unit running in a matter of a half an hour. Will definitely be using these guys again.

Dale and Lee service in Owasso sent Doug Edwards to fix my problem with HS-26 Air conditioning today. He quickly diagnosed the problem and corrected it. He is very knowledgeable and patient. I have used Dale and Lee service in Owasso for over 20 years for heating and Air Conditioning service. I highly recommend this service.

Doug was very friendly and helpful. He was very efficient and made sure to leave us with a new filter. My mom has used Dale & Lee's for years and this excellent service is why.

Had an issue with one of our AC units. They were fast to respond and the service tech did a great job. He thoroughly checked over both units and was able to trouble shoot the problem quickly. All around a great experience that will have us call on them the next time we have a need.

Thank you for being such great people....