Brandon got out to my house quickly and worked until the problem was solved. Rather than going to replace the most expensive part that we initially thought could be the problem, he worked logically through the problem and identified the real problem, saving us time, money, and frustration! He was honest and upfront and made sure I understood everything before he did it and provided realistic expectations on time and cost. Nice and warm in my house for the first time in while!
I contacted Refrigerated Bear on a Sunday afternoon and had an immediate response and a service window scheduled within minutes. They arrived within the half-hour window they promised and provided an amazing degree of detail about the work. I learned a lot and was happy with the attention to detail. Fantastic company!
Brandon was punctual and professional. I liked that he explained what was going on so I could better understand the situation. Seems like a genuine person to do business with and would use him again in the future if needed.
Brandon came out and serviced my unit for the upcoming summer, was on time to the appt, professional, and very thorough. My unit is running better than ever and we will be using them again in the near future. Highly recommend!
Called Brandon out during the last big freeze, my Heat had quit in the night and it was cold. He was there within a couple hours. Explained everything he was doing and told me what it would cost. Had our home nice and toasty that day. Very reasonably priced. I'll be calling the Refrigerated Bear my next HVAC issue also.
Always answers the phone, usually comes same day, has always done the repair correctly! Even facetime’d me to help diagnose! Nice guy as well. We will continue to use!
Brandon is very knowledgeable, was very responsive when getting ahold of them to look at AC problems. Once on-site was very professional and quick about getting the job done the right way. Prices are very reasonable
I highly recommend The Refrigerated Bear! Brandon was very knowledgeable and explained the problem with my AC. He was able to get my fan motor replaced quickly and at a reasonable cost.
#TimeToChangeTheSystem From Fourdaystil
Brandon got out to my house quickly and worked until the problem was solved. Rather than going to replace the most expensive part that we initially thought could be the problem, he worked logically through the problem and identified the real problem, saving us time, money, and frustration! He was honest and upfront and made sure I understood everything before he did it and provided realistic expectations on time and cost. Nice and warm in my house for the first time in while!
James Deaton
I contacted Refrigerated Bear on a Sunday afternoon and had an immediate response and a service window scheduled within minutes. They arrived within the half-hour window they promised and provided an amazing degree of detail about the work. I learned a lot and was happy with the attention to detail. Fantastic company!
Nhat Nguyen
Brandon was punctual and professional. I liked that he explained what was going on so I could better understand the situation. Seems like a genuine person to do business with and would use him again in the future if needed.
Drew McDonald
Brandon came out and serviced my unit for the upcoming summer, was on time to the appt, professional, and very thorough. My unit is running better than ever and we will be using them again in the near future. Highly recommend!
Shellie S
Called Brandon out during the last big freeze, my Heat had quit in the night and it was cold. He was there within a couple hours. Explained everything he was doing and told me what it would cost. Had our home nice and toasty that day. Very reasonably priced. I'll be calling the Refrigerated Bear my next HVAC issue also.
Paula Lewis-Hopkins
Responded quickly and arrived on time. Was effectively & explained what he was doing!
Adam Briscoe
Always answers the phone, usually comes same day, has always done the repair correctly! Even facetime’d me to help diagnose! Nice guy as well. We will continue to use!
Karen Emberlin
Super nice and knowledgeable, came out right away to fix . Did an excellent job !
Would use again and recommend!
Armando Primera
Brandon is very knowledgeable, was very responsive when getting ahold of them to look at AC problems. Once on-site was very professional and quick about getting the job done the right way. Prices are very reasonable
Chad Medford
I highly recommend The Refrigerated Bear! Brandon was very knowledgeable and explained the problem with my AC. He was able to get my fan motor replaced quickly and at a reasonable cost.