Rucker Mechanical and Electric

I would 100% not recommend Rucker Mechanical and Electric.

We had an inground pool installed in November of 2021 and Rucker Mechanical & Electric did the electric for our pool equipment. We paid Rucker Mechanical & Electric $2,000 directly on the date of service.

On June 15, 2022, we receive a phone call from Teresa saying that "because (pool company) hasn't paid them from another job, they're going to put a lien on our property for $1,000 the pool company owes them." It made zero sense. She couldn't provide educated responses to questions and wouldn't let us get a word in. I told her when she’s calling to give people this information, she really needs to have her ducks in a row. She responded with, "I may not have my ducks in a row, but you know what, maybe I will go ahead and put that lien on your house!" Then she hung up on us. Classic move.

My husband called Teresa back and explained that we didn't appreciate being bullied at 8:00am about an issue that is not related to us. Teresa continued displaying her lack of customer service. She bashed our pool company (who we had a good experience with) and continued to claim "Rucker can put a lien on our property due to someone else’s lack of payment because it’s “Oklahoma law.”" As it turns out, it’s not Oklahoma law to be able to run around randomly throwing liens on properties, especially when it’s unrelated to the customer.

Just to recap:

1. Rucker completed work on electric for our pool in November of 2021. We paid in full the $2,000 payment at the time of service.
2. Pool company doesn't pay Rucker $1,000 for a different pool job, unrelated to our pool install.
3. Teresa with Rucker calls us on Wednesday, June 15, 2022 to tell us they're putting a lien on our property and that we need to call the pool company to get them to pay Rucker $1,000 for a job that is completely unrelated to ours.
4. I contacted an attorney because we’re not really into professional bullying and threats. We learned what Teresa claimed was “Oklahoma law to protect subcontractors” was completely inaccurate. Oddly enough, as soon as she received an email including our attorney, the issue was magically resolved.

If you’re interested in supporting an unethical business with no customer service, Rucker is a great choice. Otherwise, give your business to someone else. There are too many in this field to dedicate any energy towards a company who is disrespectful to their customer.

On 10/08/2021 Rucker Electric installed a Generac generator there entire team was professional, courteous and extremely knowledgeable of the product. Ryan is who was out and give us an estimate he was on the job from beginning to completion and most helpful to go over the product and even helped to set it up on our cell phone. I highly recommend this company. D & R Gregory

They put in a new hvac system upstairs. They did a great job and highly recommend!!!

Billed 3.5 hours on a two hour job.
Then overpayed on a motor and capacitor. Total came to almost a grand for what was a simple repair. So if you want to shell out a ton of money and get gouged use this company!

I've used Rucker several times over the last few years, both for AC repair and electrical work. Scheduling is easy and commonly available same day. A year or two ago we got a great deal one a whole new HVAC unit. The electricians are great guys and help problem solve in an financially efficient manner. Highly recommended!

The person who came as a plumber spent 5.5 hrs in our place, fixed one easy thing and was doing diagnostics of the other issues for most of the time. He had no clue what he was doing, all the time was on the phone with his boss discussing findings. Finally didn’t know what to do, charged us for over $700 and recommended to discus the charge with his boss next day. Unfortunately he got the money. His boss Sean Rucker refuses to talk and disconnects the phone calls. The worst plumber experience we have had.

Rucker Mechanical is a wonderful, professional company who I have relied on for a wide range of home services. They are friendly, knowledgeable, and fair. I know when I call Rucker I am getting the highest value and quality workmanship. I recommend their services to friends and family often.

It's not an easy task making everyone happy especially when things break and can be costly repairs. But I was extremely pleased with the service received from Rucker Mechanical. Amanda was quick to answer my questions, approximate cost, actions if the scope of work changed during the service call and easy to set up the service call date. Ryan arrived on time addressed the problem and my tenants reported he was very professional and polite towards them.
The total invoice came in under the estimated cost with no unforeseen problems. I will use their service again in the future. Its hard to find vendors you can trust.

I have had Rucker out multiple times to my home. The office staff is helpful and the techs are professional and always on time and courteous! They are honest and fair and I feel like they really take the time to figure out what’s going on before trying to sell me things I don’t need. Would definitely recommend!

Quoted and installed all with in a couple days. Our situation was very unique but Rucker had it handled in no time.