Lightning struck our home and we needed help with AC, Waterheater, and an Electrician. Norman Air was able to provide a friendly and professional specialist to help with all of our needs. Thank you to Randall, Keith, Bo, and Trish for helping us get back to normal.
Randall helped get our AC up and running again. He's friendly, knowledgeable and professional. The dual run capacitor had almost exploded! Yikes! He explained their maintenance program, which is an excellent value and joining was easy. It even reduced our bill today. So thankful for Norman Air!
AC went out late at night. Didn’t have a “guy” to call. Happened to call Norman Air and left a message to call me. Called me at 8:00 am next morning and had cool air by 9:00 am. It was a part and Efren (sp) was Great. I ended up with annual maintenance Plan. Efren was the difference.
Randall and his helper both were great! Very personable but also professional. We really appreciate the quick response and getting out her when our AC went down.
Lost all power after OG&E power line was disconnect. I called Norman Heating and Air who sent Bo out on short notice. He had our electricity up in two hours. What great service.
Dalton came to our home to do a full plumbing inspection that was included in our HVAC purchase. He was very helpful in explaining each component and things to look out for as they start to wear over time.
We came home to a water leak out in the garage coming from our water softener. We immediately reached out to Norman Air who had done previous work on our house. They were able to schedule someone to come out within 2 hours (which is great for a Friday evening!) Jeremiah and Justin were able to fix the problem really quickly and were very kind while doing it. They were honest about the problem and advised on what to keep an eye out for moving forward. Could not ask for a more responsive and honest company! We appreciate it soooo much!
We had another excellent service call with Norman Heating, AC and Plumbing. Jeremiah and Keith were fantastic. They provided detailed information on their service call. I appreciated their communication and they were so good with my dogs ;-)
Excellent service with Norman heating, AC, and plumbing. We woke up to no water after the Arctic blast. We called and immediately received information and scheduled service visit.
Billy was professional and did great job in getting water back on and installing additional water insulation protection system. He told the time to show me the process for ensuring we don't encounter future problems. Thank you, Billy!
Jeremiah and Keith were very personable and did a great job. They fixed a faucet and installed a garbage disposal. It was quick and neat. I appreciated how they explained everything on the services offered and checked my other plumbing too! Awesome!
Just discovered the plumbers didn't properly seal the toilet with caulk. The entire rear side of the toilet literally had nothing on it, as well as many clear holes in the rest of the lining. I'm ashamed to admit how long we actually suffered that horrible smell, but what can I say, we trusted the work they'd done. That and it was intermittent, hard to pin down to an extra bad movement or shoddy work.
Not to mention these same two plumbers had to come back three times to fix other minor issues. Part of the reason I trusted their work, surely they don't look at this thing four times in total including the initial visit and NOT seal it properly.
Two stars for at least getting the seal fixed, eventually.
Ashton Sears
Lightning struck our home and we needed help with AC, Waterheater, and an Electrician. Norman Air was able to provide a friendly and professional specialist to help with all of our needs. Thank you to Randall, Keith, Bo, and Trish for helping us get back to normal.
Lee Anne Sallee
Randall helped get our AC up and running again. He's friendly, knowledgeable and professional. The dual run capacitor had almost exploded! Yikes! He explained their maintenance program, which is an excellent value and joining was easy.
It even reduced our bill today. So thankful for Norman Air!
Jim Snyder
AC went out late at night. Didn’t have a “guy” to call. Happened to call Norman Air and left a message to call me. Called me at 8:00 am next morning and had cool air by 9:00 am. It was a part and Efren (sp) was Great. I ended up with annual maintenance Plan. Efren was the difference.
Hillary Bryant
Randall and his helper both were great! Very personable but also professional. We really appreciate the quick response and getting out her when our AC went down.
Dale Davidson
Lost all power after OG&E power line was disconnect. I called Norman Heating and Air who sent Bo out on short notice. He had our electricity up in two hours. What great service.
Matt Long
Dalton came to our home to do a full plumbing inspection that was included in our HVAC purchase. He was very helpful in explaining each component and things to look out for as they start to wear over time.
Elizabeth Gudgel
We came home to a water leak out in the garage coming from our water softener. We immediately reached out to Norman Air who had done previous work on our house. They were able to schedule someone to come out within 2 hours (which is great for a Friday evening!) Jeremiah and Justin were able to fix the problem really quickly and were very kind while doing it. They were honest about the problem and advised on what to keep an eye out for moving forward. Could not ask for a more responsive and honest company! We appreciate it soooo much!
Tina Platt
We had another excellent service call with Norman Heating, AC and Plumbing. Jeremiah and Keith were fantastic. They provided detailed information on their service call. I appreciated their communication and they were so good with my dogs ;-)
Excellent service with Norman heating, AC, and plumbing. We woke up to no water after the Arctic blast. We called and immediately received information and scheduled service visit.
Billy was professional and did great job in getting water back on and installing additional water insulation protection system. He told the time to show me the process for ensuring we don't encounter future problems. Thank you, Billy!
Nina Wheat
Jeremiah and Keith were very personable and did a great job. They fixed a faucet and installed a garbage disposal. It was quick and neat. I appreciated how they explained everything on the services offered and checked my other plumbing too! Awesome!
Luke Weighous
Just discovered the plumbers didn't properly seal the toilet with caulk. The entire rear side of the toilet literally had nothing on it, as well as many clear holes in the rest of the lining. I'm ashamed to admit how long we actually suffered that horrible smell, but what can I say, we trusted the work they'd done. That and it was intermittent, hard to pin down to an extra bad movement or shoddy work.
Not to mention these same two plumbers had to come back three times to fix other minor issues. Part of the reason I trusted their work, surely they don't look at this thing four times in total including the initial visit and NOT seal it properly.
Two stars for at least getting the seal fixed, eventually.