Norman Aire Services

The protocol this company follows is excellent. A calm and composed man answers and sets up the appointment. He schedules you with the closest availability. Then, the technician arrives with also an excellent demeanor. The whole experience is a pleasant and professional one. Other companies would benefit by getting mentored and coached by them. Thank you Norman Aire Services.

Norman Aire is awesome! Excellent customer service, highly professional, and very knowledgeable!! I signed up for their bi-annual maintenance package, which worked out as advertised. They discovered I needed a capacitor replaced, and they could do it on the spot with a high-quality part. After doing additional checks, they topped off my freon, documented their work, and sent me the invoice for the completed work. Communication with Norman Aire was good as well! I recommend them for your home cooling and heating needs!!

SD, the technician who checked out our system, is always on time, courteous and answers any questions I may have. The office personnel have always been so nice and helpful. I always get a text notifying me that the technician is in route. We buy a maintenance plan to get our heat pump and furnace checked out 2x a year and at a great price and saves money for any service calls!! Better than their competitors. This is out third house and we continue to use Norman Aire Services. We will always be a customer.

My AC was for some reason (or so I thought) not working. It had been like this for a few days and my normal HVAC guy had not gotten back to me or been responsive. My upstairs was sitting at around 80 degrees throughout the day and I was desperate. I looked up a 24 hour service and checked reviews and came across Norman, and gave them a call. He was there within 30 minutes or so (it was around 9 pm) and he checked everything and let me know my pipes had frozen bc the filters hadn’t been changed. He explained what I needed to do for future maintenance and was so helpful and respectful, I will definitely be using him going forward! Thanks again SD!

We had issues with no heat. They arrived quickly after calling, troubleshot and determined malfunction. Unfortunately, the parts needed were not available, but were obtained Monday morning. Technician arrived early afternoon, installed parts and tested system. We now have heat and our problem was resolved.
We have used Norman Aire Services multiple times over the past 12+ years, with installation of a new heat pump and inside unit, as well as, any maintenance when needed. They are a company that is there when they say they’ll be there. They’re extremely knowledgeable with friendly people who know what customer service is. I would highly recommend them for any HVAC work that is needed.

S.C.of Norman Aire explained everything in detail regarding my air conditioning system after checking my system found the filter was dirty and replaced it. Excellent customer service and care recommend Norman Aire Highly thanks for making my home cool again

Awesome service. A/C was having issues, made the call they were booked out for two days but made us an early 6:30 am appointment for the next morning and fixed issue quickly. Best service ever

Norman Aire Service has great customer service. He came the next day after I called. He found the problem and fixed it. My AC went out the next day, I called and they scheduled me for the next day. He came out found the problem and fixed that. My AC is up and running. Thanks....
I purchased a new AC unit. They have the option to split the unit in half. The process was easy. The AC unit was up and running the next day. The service I received was excellent as always.

Norman Aire Service is efficient and punctual. The technician is friendly and knowledgeable. I highly recommend this service.

100% recommend! Great service, very thorough, did everything they said they would do! We will continue to use Norman air