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    Quality Heating & Cooling Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Robert Terepka

    Out of everyone that has been to our home for maintenance on my furnace Hannah Prettyman was by far the most professional straight forward technician we have delt with, and I would definitely recommend her!

    David Leffler

    Carter was very thorough and polite. He did a great job of explaining and was conscientious.

    Rudy Rex

    The installation was done by knowledgeable technicians. They were courteous and cleaned the job site when they were finished. Answered all my questions!!!!!

    Paul Kaboth

    My technician, Alex, was excellent. He thoroughly reviewed my two furnaces and identified some minor issues. He clearly communicated the issues and his recommended solutions including any cost as necessary. He was on time, professional and extremely helpful.

    Jim

    Our experience with Quality Heating and Cooling thus far has been all positive. Quentin Cowling came out and advised us on what we needed. His professionalism and knowledge were far superior than any other company we had come out here. He didn’t try to sell us anything we really didn’t need. He went above and beyond by bringing out a colleague to get a second opinion trying to help us consolidate systems (we have two furnaces/ac units due to an addition). I would suggest you at least put them on your list when shopping for new HVAC equipment. I will provide further review after installation has occurred.

    Update: Having Shawn Weisend of Quality Heating and Cooling as our lead installation technician was a very positive experience. He let us know when he was on his way and arrived on time. He walked us through every step of the process from removal of the old equipment to the installation of the new HVAC units. He was very attentive when we asked questions and made sure to answer them in a way we could understand. Best of all he had a sense of humor. It was a pleasure having him out here with his team. The were all very professional in appearance and actions. Quality Heating and Cooling was out at our house for three days and it was great having the same lead technician arrive each day. I would highly recommend giving Quality Heating and Cooling a chance to help you out on your HVAC project.

    Update 2022: We continue to receive great service from Quality Heating and Cooling. I love the communication efforts they make when trying to schedule an appointment or after one is made to let us know they are on the way. Just recently we had Larry Martin here to perform yearly maintenance. He let us know he was on the way with plenty of time for us to be prepared. He knew what he needed to do and got straight to work. In between furnaces I got a chance to talk with him a bit. He was both professional and personable. Seems that no matter who Heating and Cooling has working for them they are always customer oriented. I continue to endorse the use of their services for your heating and cooling needs.

    Update 04/2023: Had Cody Ocel out to diagnose an issue with our furnace. Again, everyone I have met from Quality Heating and Cooling, has a great outlook at helping and performing customer service. Not only did Cody know what he was doing technically, but he also carried on a conversation with me and listened to what I had to say. We had a few laughs and he was very professional when he explained what he felt was the issue. I will continue to call on them when I need anything Heating or Cooling related.

    Andy Betro

    Salesperson (Quentin) was very knowledgeable and professional. He made the sale very easy and seamless. The installers (Steve and Ryan) were very prompt and professional. They cleaned up everything when the install was complete. Overall, we were very pleased with Quality Heating and Cooling from start to finish.

    Kay Kobbe

    Excellent competent service! We are so pleased with the efficiency of your service and care in order to make it a great experience for your customers!

    Mike McBride

    Great company, been dealing with them at our new house and old house. Very knowledgeable and professional and great quality!!

    joebobshack

    Very professional, helpful, knowledgable, and friendly. The technician made things easy to understand and wrote down the prices of future work that may need to be done.

    Russ Neff

    Using Quality Heating and Cooling was a great experience and helped me on many different fronts with my furnaces. Jim F was very professional, knowledgeable and thorough while performing maintenance on my two furnaces. He provided details and showed pictures of my systems during maintenance and offered several options for addressing potential issues which I will most likely pursue as my systems are old. The pricing was very cost effective and the yearly maintenance plans were as well (I plan on taking advantage of the annual maintenance plans).

    I throughly research companies before I use them and I am so glad I made this decision to use Quality Heating and Cooling. A+ job, customer communications, and price.

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    Cleanliness
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    Comfort
    4
    Staff
    4
    Facilities
    4
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