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Climate Heating & Cooling Reviews - 93

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dash Shackleford

Company very fast to send someone out. Adam was very professional and made certain everything was working properly and there was no other issues. Great job!!

Heather Allen

Excellent experience all around! On time, called ahead, extremely professional and knowledgeable. Don't hesitate to call them- they are a step above the rest!

The Boss

Great people, awesome service. Would recommend to anyone in need of Hvac work. Nick and his crew do it right the first time. Fast and professional!

Garth Creekmore

The technicians that installed my AC were great. They checked everything thoroughly. Did a wet ball reading in the house, and nitrogen tested the system. Everything that should have been done was done.

Jordan Schmelzer

The guys helped me move my AC around the corner of my house. They did a great job. Reasonably priced and no hidden fees. Professional. Would recommend.

Carey Dutton

Technician Adam came out and did some work. He did a quality job quickly and answered my questions. Will use this company again in the future.

K Gamble

I first conducted business with this company via American Home Shield in November of 2020. Our furnace went out and AHS sent them out to look at our problem. We needed a new furnace and living in Ohio, a house needs heat during this time of year. AHS took FOREVER getting a unit shipped to them. Jessica who is the office/scheduler/goddess worked diligently with AHS to try to determine when the unit would arrive. 3 weeks later still no unit from AHS. Jessica called a supplier and they had one in stock. Being at my wits end with AHS I had Climate Heating & Cooling install the unit they could provide and dropped AHS like a hot potato! Even though the delay was not in anyway the fault of Climate, they gave us a discount for the inconvenience AHS caused. Needless to say, when our AC unit went out just before the 4th of July, I called them, and was scheduled 2 days later. As I suspected the ancient unit had crapped out. AGAIN Jessica got us scheduled ASAP AND they actually installed the unit on a Saturday morning (of which is not the norm). Thanks to Jessica, Nick and Travis the techs who took a Saturday morning away from their families so our family could be comfortable. I will stick with this company well into the future to service and maintain our HVAC! It is so refreshing to encounter people in the service industry that actually provide SERVICE with a smile and don't make you feel like you are a nuisance even when you probably are! THANKS to you ALL!

Jessica Stewart

In a day and age when invaluable customer service seems long gone, Climate Heating & Cooling renewed my faith! The entire team went above and beyond to help remedy my A/C issue with an old unit as I was waiting for an upgraded HVAC system during times of COVID-19 production challenges. I would highly recommend Climate Heating and Cooling for any of your climate needs.

Scott Riley

Pleasure to deal with they have very friendly staff. A grade A company keep up the good work and be safe

Sherri k (SherriK)

This co has come out twice thru my home warranty co.
- said everything was good. I asked if they found where the dripping was coming from & he said what dripp? There was a jar catching drips from the side of the furnace. 2 mos later, i found a 2nd filter location. How do you check a furnace and don't notice a missing air filter?

A/c - the guy said a part was missing so he had to get back to me. Left without fixing it b/c "they only get paid a flat fee & he wasnt sticking around." He left a brochure & contract for a service contract but did not say anything about what was wrong with the a/c. 2 days later and 86 degrees in the house and I still have no a/c.

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