Collins Cooling & Heating Co

Steve and his team were life savers! We had him out for a quote for a furnace, AC and humidifier but we hadn't told him we chose them to do the job. The next night our furnace broke and I called him at 7:30 pm. He moved around his schedule and was at our house ready to do the installation at 10 am the next day! They did a top notch job at a great price. I would gladly recommend them to any family member or friend that needed HVAC work done.

We really appreciated Steve's no pressure sales tactics.He did not try and sell us more than we needed. His prices were very affordable.
He readily worked around our schedule to set up a prompt installation.We had a few minor problems initially which he took care of right away. He was prompt in returning our calls. His installation team was very efficient. Steve is a very honest man and I would highly recommend him.

I had the privilege to work with Steve Collins on his marketing. He was so enjoyable and easy to work with! I mostly appreciate his honesty and strong work ethics. I fully trust that Steve will always provide the best quality service possible for all his customers. If I lived in Cleveland, you can be sure I'd use Collins Cooling & Heating for all my heating and air needs!

I just had my entire HVAC system installed by Collins heating and Cooling. New central air conditioner, new furnace and a new water heater as well. What I really liked about this company was how easy it was to get an accurate quote and choose what equipment I wanted installed. The owner (Steve) was easy to talk to and gave me his personal cell phone number. I was able to take pictures of my current equipment and text them to him so that he didn’t have drive the 1 hour to reach my home just to get a quote. He came to my home the same week and made sure everything would fit where it needed to and scheduled the install when it was convenient for me. The quote he provided was exactly the same price that I paid in the end. No upselling or add-ons. He was honest and straight forward. Instead of sending one installer and making it a two day job, he sent four installers to get it all done in about 5 hours. Too many of these companies insist on being at your home and trying to up sell with high pressure sales. Some wouldn’t even talk price in general before scheduling an in home visit. I have no experience with HVAC, and I was relieved to be able to everything with no pressure. The pricing that was provided was more than fair, and very competitive and I didnt feel the need to get another quote or question the pricing at all based on the research I had done. No pressure from Steve, and the installers did a quick and clean one day job at my home. They showed up on time and prepared. Smooth transaction and I know that I got a great deal. Definitely worth your time to call this company and let them give you a quote. Thanks Steve and all of the installers who did such a good job!

Steve runs an honest and fairly priced business that does high quality work. We had a new furnace and AC unit installed and couldn't have been happier with our service. Would recommend to anyone!

I had a furnace problem and spoke with a few other companies before discovering Collins Cooling & Heating. The other contractors even though offered to change a part of the furnace, weren't positive about this option, and tried to steer me toward purchasing a whole new furnace. This didn't sit well with me, and boy, am I glad I spoke with Collins Cooling & Heating. Their rep was very knowledgeable, professional & courteous, showed on time, and answered my questions very thoroughly. They replaced a damaged part of the furnace at a very reasonable price, and now it runs like new again. I highly recommend this company.

Steve and company are very professional. Furnace and air conditioning units installed as advertised...on time and with minimal disruption. Every aspect of of the job, including features of the units and warranty info, was thoroughly explained. I will recommend Collins Cooling and Heating to family, friends or anyone needing replacement or any HVAC work!

Highly recommend this company. Great service, great employees, great pricing. Beyond just a company, this is outstanding customer service. Truely makes you feel like family. Thank you Steve, John and Lou. Steve came out today to replace my inducer motor after hours and didn't leave until I had heat!! This company is the only way to go weither you need a A\C unit or Furnance. I also had them install a A/C unit 2019, working great! Thank you all for your great service.

Friendly, thorough, good regular family people. Cleaned up after themselves and they didn't try to up-sell us on anything, which was nice. They were very informative in answering all of our questions and made what could be a difficult time, a pleasant experience. Steve (the owner) Julia, Nick and the whole crew who came out made the process quick, easy and painless! Would recommend them to anybody!

Dealt directly with the owner Steve and received truly extraordinary service. Their bid which included a Rheem furnace, AC unit, and duct installation was very fair and the work was completed quickly. Would recommend to anyone and will definitely refer to in the future.