Collins Cooling & Heating Co

Overall a great experience with Collins. Steve provided a straight forward price that was thousands less than the competition and if you saw the finished product you would agree there is no sacrifice on service or quality. They arrived exactly on time (no window said they would be there at 10:30AM and were). We added air conditioning for the first time to the house and it was a large amount of labor. Couldn't be more satisfied with the new Rheem system, which by the way with the price difference we were able to get a 2 stage 96% efficiency system for 30% less than what others were quoting 80% single stage systems.

I was replacing 2 furnaces and Steve talked me into a solution that only needed one. Obviously he saved me money instead of replacing both to put more profit in his pocket. Steve's crew very knowledgeable and professional I would highly recommend Collins.

Excellent. I appreciate the honesty, speed, and cleanliness of the crew. I was looking to replace an ~40 year old system after a tune up technician warned me of a flame roll out on startup of my old unit. The initial company wouldn't quote me for a new unit as they weren't permitted in my area. I had another company come out and quote me about 50% higher than Collins Cooling & Heating for a furnace replacement and install with their lowest end 80% system. Steve was able to set me up with a furnace, chimney liner, and new air conditioner for not much more than the first company was charging for a furnace alone.

His whole crew was knowledgeable, and courteous. Lewis was helpful in explaining everything I needed to know about the new system. I would highly recommend Collin Cooling & Heating to anyone looking for a new system, especially with their upfront fair pricing.

I am incredibly happy with the work performed by the team at Collins. Steve came over to give me an estimate. He was able to answer all of my questions I could see his pride in his company and their work. I got a furnace, AC, humidifier, and thermostat installed. This is a massive upgrade so I was extremely nervous about 1) being over charged and 2) being forced into something I don't actually need. Not only was his quote the best price wise but I also felt most comfortable with him and how he described the installation/service process to me. It felt like Collins Cooling and Heating really cared about me and my house as opposed to just wanting to make their money. The work was completed quickly and professionally. They also gave me all of the documentation for the products and told me how to register online to get a longer warranty for free. Everything that they installed works perfectly. I can't recommend this company enough!

UPDATE: a few months after getting it installed, my furnace stopped working. An animal had gotten inside - so it wasn't anything wrong with the furnace or the installation. I called and talked to a real person who had Steve call me back within an hour. He then came over early the next morning and fixed it for me super quickly no charge and told me how to prevent it in the future. 10/10 would recommend

My furnace/HVAC system died during the final weeks of winter cold and, being a 20+ year old system, it was no longer economical to repair. I spoke with the business owner, Steve, who came out next day to inspect the duct system and make sure that there were no unexpected surprises for installation that would change the online quote I received. Steve offered upfront, flat rate pricing that was a significant cost savings over a previous quote I received and this quote also included a more reputable, brand named system. The very next morning, the team of installers (Nick, Louis and Julie) arrived at the scheduled time and got right to work, completing the swap out on budget and in less time that was quoted. I now have a warm home and am sure that the unit will be cranking cold, dry air in the near future when spring turns to summer. I've got 3 aging units in another home that will need replacement in the coming years and will definitely be reaching back out to Collins Cooling & Heating Co. when the time comes! A big THANK YOU to Steve, Nick, Louis and Julie!

After having several estimates and being treated pretty poorly by other companies. We are glad we went with Collins Heating and Cooling. Our AC broke during the heat spell we had. They were responsive, and professional. They did everything they promised and more. We had an entire system upgrade with air and heating. The team arrived on time. They were courteous and respectful of our home and space. We highly recommend this company.

Steve Collins was the ultimate professional and straight forward. Steve and his crew install a new furnace and first time central air. My wife in the past week used both the AC and furnace. ( Ohio weather). Couldn’t be happier. EXCELLENT PRICE!!! His crew(sorry bad with names ) was professional and cleaned up everything. Would and will recommend Collins heating and cooling to anyone who asks.

I am very thankful to have found Collins Heating and Cooling! We had to replace our furnace, ac, and get most of our duct work replaced; and by word of mouth we were recommended to use Collins. First of all, none of the other estimates we got for the project were even close to being competitive to what Collins was able to offer for the cost. Second, we got quality high efficiency products and incredible quality service! I really can not say enough about how great they are! The staff were all so nice, knowledgeable, and they took the time to make sure the job was done right. Also, they made sure that all our questions were answered. Most of all, you can tell the owner, Steve, really cares about making sure the customer is satisfied with everything. I couldn't be more satisfied with our purchase; our house feels so good now! This company really gave me confidence in making such a big purchase. I would recommend Collins to anyone who needs any HVAC service.

I had an amazing experience with Mr. Collins and his team. I had probably 5 different contractors come and look at my home, and he was the only one who I felt really took the time to explain everything at my level, ask questions about what I am wanting, and making sure that I got exactly what I wanted. He and his team were very courteous to me and my family while they were installing a new AC unit and Heater. At the end, Mr. Collins sat down with my wife and I and talked through how to do the warranty for our new equipment which was very helpful. I really feel that Mr. Collins went above and beyond for my family and charged a fair price for the work. I highly recommend Collins Cooling and Heating. You won't be disappointed.

Steve, the owner, is very knowledgeable and fair with his pricing. Very responsive too. They installed a system in one of my rentals and there was some icing in the plenum. Steve was able to stop right out and found the old reusable air filter was the issue. Most companies would’ve charged me since it was a month since there install without an issue.