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    ARP Heating & Air Conditioning Reviews - 58

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Albert Firth

    Andy was very helpful and gave me solutions for my problems. He explains everything and even came out on a Sunday for an emergency when the company that installed my generator would not. I would definitely use them in the future and for any generator or electrical needs.

    E Terrigno

    Andy is always willing to talk through what my needs are; everyone at ARP is friendly and professional; they always follow up on installation and service calls... highly recommend

    Anita Tankersley

    Very Professional company. My furnace broke and they came out right away and estimated what needed to happen. Within days they installed a brand new furnace. Owner made several trips on site during the process. Love doing business with your company.
    Thanks Again
    Anita

    Flora Brown

    Everyone including the receptionist, the owner, the initial person to make an assessment for the estimate, and the two workers who installed my new water heater we’re all very prompt and professional, and also very friendly and courteous. The workers were on time, efficient and prepared, very knowledgeable, and cleaned up after themselves like they were never here. I haven’t received that quality of service since Sears went out of business! They definitely have the latest updates for water heaters including a water sensor that goes in the drip pan that can be hooked up to Wi-Fi to alert your phone when it senses water. And glass line tanks that won’t rust from the inside. My utility room is so cramped that the washing machine and dryer had to be removed along with the furnace that was blocking the water heater in the corner next to a large pipe. They drained the water heater with a hose since I didn’t have a floor drain, removed the old water heater and installed the new one with the sensor. Reinstalled the furnace and made sure the furnace and water heater both worked properly. Reconnected my washer and dryer, and cleaned up with no trace of them having been there. They explained anything I needed to know along the way and made sure I had the instructions to the sensor battery codes and how to connect my phone to the sensor. All done efficiently and for a reasonable price. Well done!

    Janet Levatin

    I moved into a house and saw from the maintenance records that ARP had been maintaining the HVAC and gas powered generator on the property so I called them in for routine service. Tony, the technician is friendly, knowledgable and efficient. Top notch. I needed a new water heater and it was a difficult job because of how my basement is configured. Andy, the owner, came over to assess the job, figured out a solution and came out with his crew on a Saturday to do the installation. Once again, top notch. It is easy to recommend their services.

    Frank Hayes

    We got our new Lenox 98% efficiency furnace and thermostat from ADL Heating eight weeks ago. We’ve been cozy ever since, even in the most frigid weather, with perfect humidity and none of the cold spots in our house we previously experienced. The ADL furnace installation was efficient and quick. (A visitor wanted to stand and admire the orderly installation.) Everything on the installation is squared up nicely to the eye. The copper tubes and polyethylene tubing are fastened neatly and snugly. Needless to say, we are very pleased and have been especially well served by ADL Heating.

    Paul Horvath

    I have been using them for years now. Service technicians are top notch, clean up after service well and are on time. This time my aged furnace died, and they were able to install a new heater and a/c the next day. I couldn't be happier. Front office has always been helpful and cheerful on the phone.

    Tina Varga

    Furnace broke during blizzard of a generation and they went above and beyond to make sure my family stayed warm and on Christmas Eve no less. Highly recommend Andy and his employees. Amy was very helpful too in getting someone out to me. I can’t say enough for how appreciative I am!

    Donna Seaburn

    We have been using ARP Heating & Air Conditioning for 12 years for our annual furnace and A/C maintenance and have been very happy with their services. The previous owner used ARP and we trusted his judgment. We knew that ARP installed the furnace and prior hot water tank so they were familiar with our HVAC systems.

    We discovered that our hot water tank was leaking, so I called on a Friday and Andy, the owner, came the next day, Saturday, to assess the situation. The tank was 24 years old and showed signs of rust from where it was leaking, so we knew it was time to replace it. Andy provided us a with a quote the following Monday. Being that it was only a small leak which I was able to contain with a drip pan underneath and that we still had hot water, it wasn't imminent that we replace the tank immediately. Andy ordered the tank on the following Monday and called two days later that they a cancellation so were able to install a new 50 gal. tank that Wednesday morning. His two techs did a great job. They paid attention to detail and were polite, conscientious and careful. They answered my questions and showed me how to light the pilot light. They cleaned up after themselves, leaving no trace of being there, other than a new hot water tank.

    Thank you Andy for your prompt attention to diagnosing and getting us a quality hot water tank installed in a timely manner. Your professionalism and responsiveness are greatly appreciated.

    Jackie Savoca

    ARP did an excellent job installing a new furnace and air conditioner. Our furnace had suddenly become inoperable, and ARP began installing the new equipment the next day. The installers were efficient and very professional. They took the time to explain the new systems and how to obtain the best results for heating and cooling. They also were careful to cover our wood floor and carpeting during the installation. We would recommend ARP highly and without hesitation.

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