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    ARP Heating & Air Conditioning Reviews - 58

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Robert Purgert

    Our 22 year old system was on the way out. ARP's installers were very professional, knowledgeable, courteous and clean (put down rugs and even wore work slippers in the house.) Job was done in no time and they cleaned up so well other than knowing the equipment was new, you'd would have never thought a thing was done. The price paid was very reasonable for the value of the products and service received . We Highly recommend ARP.

    jim eink

    ARP has been installing and maintaining my HVAC equipment for the last 15 years. They are fantastic! Everyone from the owner, office staff to the technicians are professional, knowledgeable, and courteous. I just had a new furnace installed by ARP and the techs were great and very helpful. The install was done quickly and without any problems. I recommended ARP to 4 family members and they were all very pleased. I'm very satisfied with everything that they have done for me. You won't be disappointed going with ARP.

    Patrick Kucharson

    Heroes drive white vans and go by Andy. We woke up on 30 degree Thanksgiving morning to no heat. My wife was 8 months pregnant, our 3 year old wasn't happy, and we had a turkey to bake. Being new home owners, we hesitantly called the number on our furnace at 7am. To our surprise, someone answered and by 8am Andy, the ARP owner, was in our basement fixing our furnace. He entertained our toddler with step-by-step instructions throughout the repair. Look no further than ARP for all your heating and cooling needs...we know we won't.

    Polly Hanff

    We highly recommend ARP. Our service technician, Buddy, who arrived on the first day was extremely knowledgeable in diagnosing the issue with our furnace when it went out during extreme cold temperatures. He offered suggestion for how to maintain our house safely while awaiting our new furnace install. The day of the install the 5 person team that arrived was knowledgeable, friendly and very conscientious about our home. Chuck and Andy also made sure that our pre-existing steam humidifier got wired into the new furnace. Thank you to the excellent professionalism and service from the ARP team!

    Debbie Fenwick

    My furnace died over the very cold weekend. Andy was very responsive when I called on Monday. It all came together very quickly, he gave me choices and gave me good explanations of the products. Today I am toasty and warm. The installers were on time and very professional. The clean up was perfect, and the product is awesome. Thank you so much, I would give 10 stars if I could. I have already recommended ARP to friends.

    Pete K

    ARP is an outstanding HVAC company! The technician on my last call (Tony G, aka T3) has been out to my home before to complete the yearly service work on my furnace and air conditioner. Tony is professional, courteous, and knowledgeable. The owner of ARP (Andy) runs a tight ship, and I could not ask for a better HVAC company. I highly recommend ARP due to their technicians and great office staff!

    john

    ARP has been servicing my furnace for 20 some years, the best HVAC firm around, when it was time to replace - Andy and the crew were there to help. Help choose the right equipment and install was fast and thorough. The crew was on time, courteous, and respective. Replaced the AC unit as well. Highly recommend ARP if you are looking for a solid heating and cooling outfit.

    Scott

    ARP did a whole house generator install for us. From the time when Andy Pech came out and did the estimate and made recommendations, through multiple communications with the pleasant and very competent office staff, until the install which was quite an involved and complex job this company did not disappoint.
    Today was the day and the install team was very professional, careful, hardworking, and pleasant throughout the entire process. We just got done building our home and from vast experience we know what is good work and what is good value. ARP provides both.
    Highly recommended.

    Pam Peters

    We own a Generac backup generator. In Sept 2021 they came to our home in Medina. The Generac wouldn't automatically come on and my husband tried the manual start and it wouldn't turn over. Called ARP. They came out and repaired it. I knew it was working then because I could hear the automatic test once a week. The latest ice storm here in York Twp cut power and again the Generac wouldn't come on automatically or manually. Called ARP and made appointment. Buddy came out. Very nice man but he said our unit was older than he had ever worked on and wasn't comfortable with it. Made appointment with Andy to come out today 3/3/22. My husband saw him sitting in the truck so went outside. Andy said Can't I drive up to it? No. Then when he saw the unit he said it was old and he didn't want to work on it. My husband said he had a terrible attitude. Of course we don't want ARP back. Andy is the owner and since they were out last Sept they knew the age. Generac wasn't happy either. They want professional people to service Generac. They referred me to Blind & Sons in Barberton. They fixed a warranty.issue I had with a furnace in the commercial building I built. They were very good. Have appointment with them tomorrow. I can not recommend ARP at all for Generac service.

    Grace 316

    From the moment that I met with Andy Pech, owner of ARP Heating and Air Conditioning, Inc. I was impressed with his methodical approach, knowledge, and professionalism. Every step of the process from the initial discussion of purchase options to the installation of my furnace, A/C and thermostat was a 5-Star experience.The team of install technicians were friendly, punctual and highly professional. I felt at ease during the entire process. The team of three technicians were top notch. They were very respectful of my home and cleaned up after they finished. Every operational detail of the HVAC system was throughly explained.

    The bottom line is if you are looking for a reasonable, friendly and honest heating and air conditioning company I highly recommend you call Andy Pech, ARP Heating and Air Conditioning. You won't be disappointed!

    Satisfied customer from Macedonia, Ohio.

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