The technician we had today (1/5/2022) to come to our home to do the semi-annual maintenance check was courteous, friendly, professional. Over the years, the staff with Logan have consistently held up to these standards. I will continue to use Logan for my HVAC needs.
I was so pleased with the professionalism and the value of the service. Ricardo did a great job and was so nice. Not only was he going to be sure my air conditioning was working properly, he even wanted to be sure my cat wouldn't go in the attic if he left the door open. I have never gotten anything but great service from Logan.
Logan’s always takes care of us, offers a range of solutions, and keeps the customers best interest in mind at all times. We have had 3 different service techs perform different services and every time they have been fantastic. Thanks!
Great service! Showed up promptly on time, which I really appreciated. He took the time to make sure everything was done properly, and despite the hot temperatures in my house, he wore a mask the entire time. Our technician openly admitted that he maybe wasn’t the fastest, but he ensured that his work was done properly and that it was done right the first time! I really appreciated that and told him that I value that more than sloppy quick work! He did a great job, and I hope that he will be our technician from now on.
My furnace quit on New Years Day. Logan was quick to respond. I needed a new furnace and, since my A/C unit was nearly 20 years old, had that replaced as well. They had heat back in my house within three days and no problems since. Their rates are reasonable, their service is top notch and their responsiveness is exceptional. I recommend them without reservation.
Came out to repair HVAC quickly. Professional service! Parker was great! Explained what was going and showed us the broken part and what he was fixing.
Good service by Tyler . I like having a detail report that I can read . Other companies I used in the past wrote the report . Not easy to read . Tyler is very nice , friendly and good at explaining what he did also . I was very pleased to see him wearing a mask . My wife and I did also when he was inside . We are very happy with the new unit you put in for us last year . Bob
I purchased a Carrier heat pump from Logan some 20 years ago. Logan serviced it two times a year for all those years. Earlier this year I noticed it wasn't as efficient as normal so I just decided it was time to replace the system. The one call I made was to Logan. There was never a second thought about that. Their rep John Wood came out in a couple of days to take a look at things and determine what was best for me. By the end of the day he emailed me two options. I actually was out of town and pulled off the road to read both proposals. After deciding which option was best for me, I contacted John. He assured me he would get a date to schedule the removal and installation. The next day I got a call from Logan and the date was set. Their team was prompt on the arrival at my home and went to work. It was a full day for the three installers. They removed the old system and installed the new Carrier plus some updates that I needed and had it all completed and checked out. Plus they hauled off the old system. When the electrical inspector came to inspect the system. He told me it was certainly a nice installation. I certainly agree!!!
Logan's installed our new system in a timely and professional manner. They also spent a lot of time on the phone with me and answered my questions in detail. When I followed up after 6 months to request paperwork they emailed it without any issues. Will definitely use this company again.
Andy Hagler
The technician we had today (1/5/2022) to come to our home to do the semi-annual maintenance check was courteous, friendly, professional. Over the years, the staff with Logan have consistently held up to these standards. I will continue to use Logan for my HVAC needs.
Nancy Young
I was so pleased with the professionalism and the value of the service. Ricardo did a great job and was so nice. Not only was he going to be sure my air conditioning was working properly, he even wanted to be sure my cat wouldn't go in the attic if he left the door open. I have never gotten anything but great service from Logan.
Mark Gregory
Logan’s always takes care of us, offers a range of solutions, and keeps the customers best interest in mind at all times. We have had 3 different service techs perform different services and every time they have been fantastic. Thanks!
Marychris Arcuri
Great service! Showed up promptly on time, which I really appreciated. He took the time to make sure everything was done properly, and despite the hot temperatures in my house, he wore a mask the entire time. Our technician openly admitted that he maybe wasn’t the fastest, but he ensured that his work was done properly and that it was done right the first time! I really appreciated that and told him that I value that more than sloppy quick work! He did a great job, and I hope that he will be our technician from now on.
Michael Mitchell
My furnace quit on New Years Day. Logan was quick to respond. I needed a new furnace and, since my A/C unit was nearly 20 years old, had that replaced as well. They had heat back in my house within three days and no problems since. Their rates are reasonable, their service is top notch and their responsiveness is exceptional. I recommend them without reservation.
C P
Daniel from Logan was great. Thorough job and really knew his stuff. Have been using Logan for years and would highly recommend them to anyone.
Franklin Chen
Came out to repair HVAC quickly. Professional service! Parker was great! Explained what was going and showed us the broken part and what he was fixing.
Bob Caino
Good service by Tyler . I like having a detail report that I can read . Other companies I used in the past wrote the report . Not easy to read . Tyler is very nice , friendly and good at explaining what he did also . I was very pleased to see him wearing a mask . My wife and I did also when he was inside . We are very happy with the new unit you put in for us last year . Bob
Chuck Webster
I purchased a Carrier heat pump from Logan some 20 years ago. Logan serviced it two times a year for all those years. Earlier this year I noticed it wasn't as efficient as normal so I just decided it was time to replace the system. The one call I made was to Logan. There was never a second thought about that. Their rep John Wood came out in a couple of days to take a look at things and determine what was best for me. By the end of the day he emailed me two options. I actually was out of town and pulled off the road to read both proposals. After deciding which option was best for me, I contacted John. He assured me he would get a date to schedule the removal and installation. The next day I got a call from Logan and the date was set. Their team was prompt on the arrival at my home and went to work. It was a full day for the three installers. They removed the old system and installed the new Carrier plus some updates that I needed and had it all completed and checked out. Plus they hauled off the old system. When the electrical inspector came to inspect the system. He told me it was certainly a nice installation. I certainly agree!!!
John Watterson
Logan's installed our new system in a timely and professional manner. They also spent a lot of time on the phone with me and answered my questions in detail. When I followed up after 6 months to request paperwork they emailed it without any issues. Will definitely use this company again.