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    Logan Heating and Air Conditioning, LLC Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Debra White

    Logan is an amazing company that restored my faith in companies truly caring about others. Sam Drake did a great job listening to what was important to us and did a great job going over options and I like how he knows how the systems work . Debbie was great to talk with in the office and was so responsive and friendly . Kevin and Roger did a great job with installing our new units and everything was done so neat and not even a speck of dust was left . I am so thankful to have such an amazing company to refer others to . Logan made me feel I was valued and was amazing to work with from start to finish . Thank you Logan

    David Henson

    Keith was as friendly and professional as it gets. He was on time and responsive to my questions. While it was simply a seasonal system check he left me feeling confident we were good to go and in good hands should a problem arise. Thanks!

    Dee Macon

    My experience with Logan was absolutely wonderful! We had the pleasure of working with Ms. Christi as a coordinator for an install at my grandmother's house. They are contractors for PTRC. Very professional outfit! Thanks to Ms. Christi and the technicians for great service from beginning to end, even calling a few days after install to make sure we were satisfied. GREAT COMPANY!!

    Barry Southern

    Logan has replaced two older units in our home over the past two years, most recently in March 2017, each time we were extremely satisfied. The installations went without issues and the technicians were very knowledgeable and professional. Prior to the time of having to replace the units Logan has been out several times over the past five years and have responded quickly and did not perform unneeded repairs. Compared to other companies I feel their prices are very competitive.

    Pat Vann

    I am very pleased with the professionalism and the technical expertise of Logan's service employees. They are curteous, thorough, hard working, and friendly. I recommend them frequently to others.

    Sarah Falls

    We had Logan as our yearly servicer. We found them to be expensive, but fairly good. When the upstairs A/C went out, we called them to replace it. Never have I experienced so much incompetence! First, they failed to screw in a valve properly, which resulted in the condensation pooling in our attic, and flooding down, destroying a light fixture and leaving water damage the ceiling. They sent out technicians, who assessed and then scheduled an electrician to fix, but clearly gave him no information about what he needed to do. When he arrived the following week, he wouldn't wear a mask, complained about the height of the ceiling, and asked me if I wanted him to change the light bulb. He had none of the parts he needed, left to go to Lowe's and couldn't find a replacement. His supervisor arrived about the same time that the city showed up to inspect. And that's when they found...wait for it. THE GAS LEAK. That's right, a gas leak on top of the condensation issue. Logan fixed that quickly, but now they must return to fix 1. the lighting fixture 2. the ceiling 3. the attic floor 4. the insulation. And the City has to come back out to inspect again. During a pandemic--piles more people going thru the house where we all work and my child is doing online school. Will they wear a mask? Hard to tell.
    I will never use these people again. They clearly don't communicate or care about the safety of their customers. This inability to check work has endangered our safety.

    Tyler Sigley

    I had Brad F. come and do an estimate for replacing a furnace. He was flexibile with my schedule and came out at a time that worked for me.
    He was prompt and courteous in getting the written estimate back to me as well.

    I highly recommend Logan. Their price was competitive and covers the work that I need done.

    Drew Colson

    Got a handful of quotes to replace HVAC system and theirs was very fair. They came out to the house quickly to give the estimate and were very professional. Install was quick and communication was excellent. Would definitely recommend!

    zukashe BEBE

    Andrew, as always, was prompt, courteous and professional.
    He is a valuable asset to your company!

    Lee Hanes

    Logan has always done a great job for me. Anthony, one of the technicians, usually comes. So nice to have the same person each time. He is always professional, determines issue quickly, and repairs the first time.

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