Kevin Engram was the technician who came to perform the semi-annual maintenance on our air conditioner. He is excellent, thorough, professional and personable. He also gives us professional recommendations which, throughout the past, has proven to be accurate. We have used Logan Heating & Air since the 1970's and they have never let us down. Excellent company; upfront, professional and honest in all respects. We highly recommend them.
The technician (Jack) was prompt, knowledgeable and courteous. He took extra time to insure the service was correct. Also he explained each set and answered all my questions. Thanks. Another review... on 10-18-22... Anthony did a 5-star inspection of my furnace/boiler. He is the most knowledgeable person I have encountered for HVAC work. I am grateful for the service and honesty. Logan is lucky to have him on their team.
From 7/27 up to 8/1 our A/C was not working. Indoor temp rose to 83 degrees! We tried to get the company that normally serviced our air and heat systems, but the owner was having medical issues and could no longer help us. We needed to find someone we could count on. Logan was recommended by a friend from church. "Will" from Logan showed up on time at 8am, 8/1/22. He had our air working by 9am. He installed a condensation pump for our A/C system. Our air works great! So impressed with them that we will have them do our Fall and Spring service from now on. Big thanks to Logan Heat and Air, Winston Salem, NC.
The Logan technician (Parker) was professional, knowledgeable and has excellent people skills. He was able to diagnose the problem quickly and resolve my issue promptly. Excellent experience!
A/C went out on a Sunday (of course). Had to pay $150 OT fee for Sunday service on top of parts and labor but that’s expected. Parker was quick to get the unit back up and running and very professional. No issues. Would definitely recommend.
The service technician, Izzy, arrived on time and handled the servicing of our 3 HVAC units. He took great care to make sure everything was working correctly before finishing the job. He is typical of the Logan employees we have used over the years.
We’ve been with Logan since the original owners.. they were neighbors and friends. We still use this service because they carry the same quality of care.
This was the longest most thorough maintenance we have ever gotten. Normally it's change filters, check thermostat and out of here. He cleaned the drain lines, checked the pressure, regulated some vents in areas where we were getting extreme temp differences, and cleaned the coils. Excellent service, I want him again!!
Peggy Vogel
Kevin Engram was the technician who came to perform the semi-annual maintenance on our air conditioner. He is excellent, thorough, professional and personable. He also gives us professional recommendations which, throughout the past, has proven to be accurate. We have used Logan Heating & Air since the 1970's and they have never let us down. Excellent company; upfront, professional and honest in all respects. We highly recommend them.
Cherl Harrison
The technician (Jack) was prompt, knowledgeable and courteous. He took extra time to insure the service was correct. Also he explained each set and answered all my questions. Thanks.
Another review... on 10-18-22... Anthony did a 5-star inspection of my furnace/boiler. He is the most knowledgeable person I have encountered for HVAC work. I am grateful for the service and honesty. Logan is lucky to have him on their team.
Ed Cunnings
Jacob was on time ,efficient , and competent. All the Logan men that have come over the years are pleasant .
Victoria Krossman
From 7/27 up to 8/1 our A/C was not working. Indoor temp rose to 83 degrees! We tried to get the company that normally serviced our air and heat systems, but the owner was having medical issues and could no longer help us. We needed to find someone we could count on. Logan was recommended by a friend from church. "Will" from Logan showed up on time at 8am, 8/1/22. He had our air working by 9am. He installed a condensation pump for our A/C system. Our air works great! So impressed with them that we will have them do our Fall and Spring service from now on. Big thanks to Logan Heat and Air, Winston Salem, NC.
Scott Leftwich
The Logan technician (Parker) was professional, knowledgeable and has excellent people skills. He was able to diagnose the problem quickly and resolve my issue promptly. Excellent experience!
Carmine Plott
Logan is always dependable and the service techs are well-trained and professional. Shane did a great job! Thank you!
Steve Maneen
A/C went out on a Sunday (of course). Had to pay $150 OT fee for Sunday service on top of parts and labor but that’s expected. Parker was quick to get the unit back up and running and very professional. No issues. Would definitely recommend.
Joe Carroll
The service technician, Izzy, arrived on time and handled the servicing of our 3 HVAC units. He took great care to make sure everything was working correctly before finishing the job. He is typical of the Logan employees we have used over the years.
Jonathan Bailey
We’ve been with Logan since the original owners.. they were neighbors and friends. We still use this service because they carry the same quality of care.
Ba Rickey
This was the longest most thorough maintenance we have ever gotten. Normally it's change filters, check thermostat and out of here. He cleaned the drain lines, checked the pressure, regulated some vents in areas where we were getting extreme temp differences, and cleaned the coils. Excellent service, I want him again!!