After getting quotes from different companies, Heroes had the best customer service hands down. They showed up on time and were very responsive, friendly and professional. Robert was very attentive and helpful to make sure my business has what it needs. I highly recommend!
I'm mainly more satisfied with the service Douglas gave me than anything else. He explained everything thoroughly and even came at night to work on my a/c unit. He's highly recommended by me and I appreciate him greatly.
Cameron was really great to work with - he was very friendly and explained everything in great detail, which I appreciated. He went above and beyond checking every part of the HVAC system to make sure we were all taken care of. I appreciate his kind feedback and excellent customer service.
Douglas M was fantastic! He is courteous, friendly, communicative, and efficient. He also knows what to look for in dog behavior and is kind & respectful to them, too. Great experience, hope to see him next time we need HVAC care!
I'm completely blown away! Kevin was the most informative, thorough technician I have ever had. He did an incredible job at describing exactly what was going on with my system and what repairs I can make to cut down on most costly repairs later. Never has anyone explained in such detail what is going on and what I should plan for down the road. I appreciate the attention to detail and information to make informed decisions regarding my HVAC. Thanks again so very much!
Sometimes as a homeowner you just don’t know until you do! Cameron was very insightful and courteous…he educated me on the importance of maintenance of the HVAC system as well as understanding the different components.
I have found my go to company for HVAC repair and maintenance.
Also the customer service calling in to get an appointment was easy…the person on the phone was polite and courteous at 7:15AM! Great experience.
Kevin did a great job performing our first routine maintenance. He was thorough and provided detailed information about what he did and going to do. I really appreciated him working around my schedule.
The Heroes team is very knowledgeable, professional and kind. We were pleased with our AC unit and air handler replacement. Their 10 year warranty and 10 year service agreement is fantastic.
Just when I thought good customer service had gone down the tubes, Mr. Kevin Best from Heroes came by to evaluate our HVAC system which was working off & on. He not only was personable, courteous, thorough, & truthful, but he also provided exceptional customer service. He gave us several options concerning our HVAC so that we could make the best and most sensible decision for our situation. He didn't try to push anything down our throats. Because of Mr. Best we actually are looking forward to doing future business with Heroes. Thanks Mr. Kevin Best for a pleasant experience for a stressful situation. GREAT JOB! I highly recommend Heroes.
Tiffanie Whitt
After getting quotes from different companies, Heroes had the best customer service hands down. They showed up on time and were very responsive, friendly and professional. Robert was very attentive and helpful to make sure my business has what it needs. I highly recommend!
Nathan Barnes
I'm mainly more satisfied with the service Douglas gave me than anything else. He explained everything thoroughly and even came at night to work on my a/c unit. He's highly recommended by me and I appreciate him greatly.
Ethan Stern
Cameron was really great to work with - he was very friendly and explained everything in great detail, which I appreciated. He went above and beyond checking every part of the HVAC system to make sure we were all taken care of. I appreciate his kind feedback and excellent customer service.
Siara Mims
Douglas M was fantastic! He is courteous, friendly, communicative, and efficient. He also knows what to look for in dog behavior and is kind & respectful to them, too. Great experience, hope to see him next time we need HVAC care!
Carolyn Nord
I'm completely blown away! Kevin was the most informative, thorough technician I have ever had. He did an incredible job at describing exactly what was going on with my system and what repairs I can make to cut down on most costly repairs later. Never has anyone explained in such detail what is going on and what I should plan for down the road. I appreciate the attention to detail and information to make informed decisions regarding my HVAC. Thanks again so very much!
Amber RichBook
Sometimes as a homeowner you just don’t know until you do! Cameron was very insightful and courteous…he educated me on the importance of maintenance of the HVAC system as well as understanding the different components.
I have found my go to company for HVAC repair and maintenance.
Also the customer service calling in to get an appointment was easy…the person on the phone was polite and courteous at 7:15AM! Great experience.
Lisa Brown
Kevin did a great job performing our first routine maintenance. He was thorough and provided detailed information about what he did and going to do. I really appreciated him working around my schedule.
Scott Anderson
The Heroes team is very knowledgeable, professional and kind. We were pleased with our AC unit and air handler replacement. Their 10 year warranty and 10 year service agreement is fantastic.
Rhonda Reives
Just when I thought good customer service had gone down the tubes, Mr. Kevin Best from Heroes came by to evaluate our HVAC system which was working off & on. He not only was personable, courteous, thorough, & truthful, but he also provided exceptional customer service. He gave us several options concerning our HVAC so that we could make the best and most sensible decision for our situation. He didn't try to push anything down our throats. Because of Mr. Best we actually are looking forward to doing future business with Heroes. Thanks Mr. Kevin Best for a pleasant experience for a stressful situation. GREAT JOB! I highly recommend Heroes.
Esther Poza
He called ahead, came early, did a thorough evaluation and gave us options to repair or replace our unit. Very pleased with the work!