Cape Fear Air, Electrical & Plumbing

Cape Fear heating and air installed a new heat pump for us. It was completed in less than a day. Kenny, Joe, and Austin were extremely professional and we are very satisfied with our new heat pump. Highly recommend them for anyone in the Raleigh area.

Stephen R. And his team were very accommodating to our strict scheduling demands to get our system fixed without disrupting our business operations at All 4 Paws Animal Hospital. Since we opened 5 years ago we have had to run our air conditioning year-round to keep the treatment area of our clinic comfortable. Our reception area was a crisp 68 degrees while our treatment area stayed a muggy 76 degrees year-round. The company who installed our system wanted over $200 just to come out and see if anything could be done to fix the problem less than 1 year after they installed it! Cape Fear charged less than half that to assess the problem, then were able to guve us a low cost solution. They did all the work within about 3 hours and arrived and completed clean up on time so we could continue to see patients and clients seamlessly. Now our entire clinic maintains an even, comfortable temperature of 72 degrees and I will save money by running the AC less and not having a space heater running in my reception area all year! Thank you to Stephen and his team as well as the friendly and helpful receptionist of the Cape Fear Raleigh office! Highly recommended for home or commercial HVAC repairs/install/maintenance. If only they did electrical and plumbing!!!

Responsive. Fixed our HVAC issue the same day we called. We have a regular maintenance plan with them and they do a good job. Thank you!

MUST READ:- Our old AC unit had issues and thats when one of my friend recommended Cape Fear. With them we replaced a new unit.
ANDY came in and did the measurements and gave us quotes with 3 options. He also took into account and considered the previous works done on the old unit and quoted accordingly. He was very understanding, knowledgeable and straight forward.
MARTIN and his buddy came in to Install the new Unit. They did a fantastic job on Installing the unit. We had many HVAC unit works and installs on our other houses, but they always left a mess upon finishing. But Martin, cleaned the attic, staircase and the surrounding areas as exactly how it was before.
Unfortunately the drain pipes were clogged with rust and dirt, which actually shut off the new unit at night. Called Cape Fear and spoke to KEVIN the office Manager and he immediately send a tech late at night.
MARK was the tech who came in and took care of all the issues, and even adjusted the pipes for better flow. Mark is a highly skilled tech and you can see that on his job.
I HIGHLY RECOMMEND CAPE FEAR - If you are shopping around for a new HVAC unit, then I recommend you consider Cape Fear and please speak to **Andy** and things will become easy for you.
These are the team members that I had positive experience with;
-Andy
-Kevin
-Mark
-AJ
-Martin (looks like Michael Jai White).

Important Note:- If you have service/maintenance contracts with them then a service tech will come out even at after hours, which is peace of mind.

Richard performed a HVAC inspection for my buyer clients. He was thorough, timely and spent extra time educating my client! Highly recommended Cape Fear Air and Richard!

They were on time - an hour early, even, which was great (they called first to make sure it was ok). Ian was friendly and efficient, and just did what needed to be done without trying to make it out to be a bigger problem than it was (we just needed a new capacitor - a completely normal problem). Labor price was great, part price was typical. I would definitely hire them again. This was from their Wake County office. (I think they also have one in Fayetteville.)

The sole caveat - I called a bit too early (7:30am) and got their 24/7 answering service. The operator took my information with a promise they'd call me back when they got in. I didn't hear back for a few hours, so I called again (around 11:30am) . This time I got one of their usual employees and got the appointment scheduled right away. (I suspect I would have heard back eventually had I been more patient, but who knows.) Ergo, I'd suggest calling after 8am unless it's an emergency.

Our company had a great initial experience with Cape Fear Air Conditioning & Heating. Justin came out to gather info to provide an estimate on replacing a couple HVAC units on our roof. He showed up when he said he would and was professional and courteous while onsite. Justin was quick to send us the quote and worked hard to get us additional quotes when we were considering replacing several units.

Justin always made himself available to answer questions whether by phone or email. We made sure to do our due diligence and received bids from many vendors and found that Cape Fear's pricing was one of the most competitive. In the end we opted to use another company, but I wouldn't hesitate to recommend Cape Fear to anyone based on our experience. We will definitely consider them in the future for our needs.

I work from home, and barely heard them doing their work, during the 7-8 hours they were here. They arrived on time. Laid down tarps, from the front door, to the attic crawl space, and wore booties while in the house. They cleaned up their mess, inside and out.
They did a rezoning of my entire system, and installed a 2nd thermostat in my upstairs office. I called the next day, as the system didn't seem quite right. A technician arrived within an hour of my call, made a few adjustments, and all is good. He even locked my door, as he left, as I was working upstairs.
100% recommend this company.

I bought a new heat pump from Cape Fear. Their staff was very friendly and helpful. Their crew was there in no time and had me back up and running. I would recommend them to anyone looking a new unit or servicing and existing one.

Great company offering the best in air conditioning and heating systems. Brandon, one of the service technicians, is EXCELLENT and provides SUPERIOR installations in a timely manner, all the while offering EXCEPTIONAL customer service! Thank you to Cape Fear Air Conditioning & Heating, the office staff, and Brandon!